BigCommerce (Nasdaq: BIGC), an open SaaS, composable ecommerce platform for fast-growing and established B2C and B2B brands and retailers, today announced it is partnering with digital transformation ...
The BigTravel accelerator will leverage BigCommerce’s open, composable platform to empower travel agents and enhance the traveler experience
AUSTIN, Texas & LONDON: BigCommerce (Nasdaq: BIGC), an open SaaS, composable ecommerce platform for fast-growing and established B2C and B2B brands and retailers, today announced it is partnering with digital transformation specialty agency Ubique Digital to launch BigTravel, a unified, best-in-class solution designed to simplify travel industry operations and enhance customer experiences.
Travel and tourism is expected to contribute $11.1 trillion to the global gross domestic product in 2024.1 It is a very large and complex industry. There are countless companies involved across transportation, lodging, excursions, rental cars and other services. Many of them use custom legacy software to run their businesses.
Travel agencies and aggregators influence much of the industry’s revenue, but they often lack the business and tech tooling to quickly and easily integrate with these fragmented systems and complex booking processes. Each agency has different needs, different size and scale, and BigTravel allows them to adapt the solution according to their needs.
“Going on holiday is supposed to be a fun experience, but shopping for flights, hotels, rental cars and all the other services needed for a trip requires visits to dozens of different websites for all those various providers,” said Mark Adams, senior vice president and general manager of EMEA at BigCommerce. “BigTravel will make it easier and significantly faster for travel agencies to deliver a unified customer experience that takes the pain out of planning a trip.”
There will be significant commercial benefits for travel industry operators. BigTravel creates a fantastic opportunity for online travel specialists and multi-channel travel and hospitality firms to leapfrog the competition, grow sales and lower technology operating costs. BigTravel prioritizes agent needs with a unified interface, AI-powered insights, and automated tools that streamline workflows and enable exceptional customer service. BigTravel enhances the work experience for travel agents by:
"In today's competitive travel market, which is still facing unique challenges in the wake of the pandemic, businesses need tools that not only boost their visibility but also streamline their operations,” Christopher J. Cook, a travel industry leader with over two decades of IT leadership experience at British Airways, P&O Ferries and other travel and hospitality companies. “A solution that offers frontend flexibility and speed, coupled with powerful ecommerce features is desperately needed in this industry. It will be extremely beneficial for travel companies of all sizes."
BigTravel is designed to streamline the online travel bookings process, enhance operational efficiency using real time data and deliver a hyper-personalized experience for every traveler. The solution offers the following key features to enhance travel experiences, reduce costs and enhance customer loyalty.
“Ubique Digital has a proven record of delivering digital transformation projects that push the travel industry forward,” said Nandakumar Balasubramanian, partner at Ubique Digital. “The openness and composability of BigCommerce’s platform make it the perfect backend commerce engine to power a better frontend user experience. This collaboration is a game changer for travel and tourism.”
BigCommerce supports numerous travel and hospitality brands around the world, including IAG Loyalty’s The Wine Flyer, the Smithsonian store and Mt. Hood Meadows ski resort.
BigCommerce will provide demos of BigTravel Accelerator at Ecommerce Expo, Stand L10, Sept. 18-19 in London.
To learn more about BigTravel or request a demo, click here.
1 Total contribution of travel and tourism to gross domestic product (GDP) worldwide in 2019 and 2023, with a forecast for 2024 and 2034, Statista, April 2024
About BigCommerce
BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries rely on BigCommerce, including Burrow, Coldwater Creek, Harvey Nichols, King Arthur Baking Co., MKM Building Supplies, United Aqua Group and Uplift Desk. For more information, please visit www.bigcommerce.com or follow us on X and LinkedIn.
About Ubique Digital
Ubique Digital is a London-based niche digital transformation company that helps its customers go through digital transformation seamlessly with remarkable belief in the power of people, relationships and technology. Their expertise lies in creating digital ecommerce platforms, large scale transformation and business change, Data and AI solutions, Cloud & DevOps engineering, mobile touchpoints, and more. Ubique Digital has a wide range of clients from Retail, Telecom, Travel, Media & Entertainment and more.
BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners.
Fonte: Business Wire
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