8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced recent enhancements to the 8x8 Platform fo...
Latest Enhancements to the 8x8 Platform for CX Enable Organizations to Maximize Operational Efficiencies, Mitigate Risk, Modernize Systems to Stay Ahead, and Elevate CX
CAMPBELL, Calif.: 8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced recent enhancements to the 8x8 Platform for CX. The latest updates, including expanded 8x8 Secure Pay capabilities, AI-powered 8x8 Intelligent Customer Assistant innovations, and new customer engagement and employee collaboration enhancements, boost employee productivity and efficiency, while empowering organizations to engage with customers across their preferred channels, delivering superior experiences at every touchpoint.
Recent 8x8 Platform for CX innovations elevate CX, maximize operational efficiencies, and provide modern solutions for organizations to stay ahead:
“8x8 continues to empower businesses to redefine how they connect, collaborate, and deliver exceptional customer and employee experiences,” said Hunter Middleton, Chief Product Officer at 8x8, Inc. “These innovations, from AI-powered solutions to enhanced security and streamlined workflows, ensure our customers stay ahead in an ever-evolving digital landscape. Our customers are given the tools to transform their CX strategy and adopt AI-powered technologies efficiently, eliminating complexity and technology risk, resulting in immediate business impact.”
8x8 customers can register for the upcoming 8x8 webinar to learn more about the latest customer and employee experience enhancements.
Caution Concerning Forward-Looking Statements
This press release contains forward-looking statements. Readers are cautioned that such forward-looking statements involve risks and uncertainties that could cause actual events or our actual results to differ materially from those expressed in any such forward-looking statements. Readers are directed to 8x8’s periodic and other reports filed with the Securities and Exchange Commission (SEC) for a description of such risks and uncertainties. 8x8 undertakes no obligation to update any forward-looking statements.
About 8x8 Inc.
8x8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communication, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, X, and Facebook.
8x8® is a trademark of 8x8, Inc.
Fonte: Business Wire
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