Press Ganey, the leading provider of experience measurement, data analytics, and insights for health systems and health plans, has announced a strategic collaboration with Microsoft. This collaboratio...
ORLANDO, Fla.: Press Ganey, the leading provider of experience measurement, data analytics, and insights for health systems and health plans, has announced a strategic collaboration with Microsoft. This collaboration will enable the development of a suite of generative AI-powered solutions that redefine actionable insights, driving transformational improvements in the safety, quality, and experience of care delivery.
By combining Press Ganey’s unmatched data and expertise in healthcare with Microsoft’s cutting-edge capabilities in artificial intelligence, cloud computing, and ambient listening technologies, this collaboration will empower healthcare organizations to anticipate patient needs, support clinicians, and create more human-centered care experiences.
Driving Transformative Outcomes in Healthcare
The solutions enabled by the collaboration will bring tangible benefits to healthcare stakeholders:
“Press Ganey's collaboration with Microsoft marks a significant milestone in our mission to help healthcare organizations create exceptional experiences for both patients and the workforce,” said Darren Dworkin, President and Chief Operating Officer of Press Ganey Forsta. “With the integration of Microsoft’s advanced AI technologies, coupled with our deep healthcare datasets, we are poised to deliver new insights and enable truly data-driven transformation in care delivery.”
“Press Ganey is a recognized leader in healthcare experience management, and we are proud to collaborate with them to bring innovative, human-centered solutions to the industry,” said Peter Durlach, CVP, Chief Strategy Officer, Health & Life Sciences, at Microsoft. “Together, we are leveraging the power of Microsoft Cloud and AI to help transform care quality, support clinicians in reducing administrative workload, and improve patient outcomes at scale.”
Complementary Strengths Powering Innovation
This collaboration integrates Press Ganey’s longitudinal dataset spanning decades of healthcare performance across over 41,000 healthcare facilities — including 7.6 billion patient encounters — with Microsoft’s state-of-the-art AI and cloud computing solutions. Key initiatives include:
Learn More
For more information about how Press Ganey is advancing healthcare innovation through AI and ambient listening, visit pressganey.com/PressGaneyAI.
About Microsoft
Microsoft (Nasdaq "MSFT" @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.
About Press Ganey
Press Ganey partners with healthcare providers and health plans to improve the experiences of their patients and workforce by marrying data with unparalleled technology and expertise. Our HX platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain employees and ensure the care journey is accessible, safe, equitable, and patient-centered. We are the trusted partner to over 41,000 healthcare provider organizations globally and 85% of health plans in the United States. Press Ganey is a PG Forsta company.
About PG Forsta
PG Forsta is the leading provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. PG Forsta powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology.
Fonte: Business Wire
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