TAIPEI, Taiwan: The CTBC Financial Holding Co., Ltd. (CTBC Holding), invited by the internationally renowned publications Financial Times and The Banker, participated in the Banking Summit Asia 2025 on Sept. 11. Chief Information Officer Titan Chia (賈景光) of CTBC Holding joined a panel discussion on the core issues of innovating digital financial services while ensuring information security and trust, sharing CTBC’s experience in digitalization. Notably, he was the sole representative from Taiwan’s financial sector.

The Global Banking Summit, co-hosted by Financial Times and The Banker, is one of the most important financial gatherings worldwide. This year marked the first Summit held in Asia, hosted at the Four Seasons Hotel Hong Kong and attracting nearly 300 finance professionals from around the globe. The organizers featured a panel with Titan Chia and Ruangroj Poonpol, Group Chairman of Kasikorn Business Technology Group.

Chia emphasized that the key challenge for banks today is to safeguard user security while enhancing customer experience. He noted that CTBC Bank, a subsidiary of the CTBC Holding, has applied artificial intelligence (AI) to develop a fraud prevention system designed to ensure customer assets remain secure while offering seamless services.

The “AI SKYNET” model, developed by CTBC Holding, can detect potential fraud by analyzing nearly 300 risk factors in just one second. As of 2024, it had prevented nearly NT$2.8 billion in fraud, with an annual growth rate of 30%. In the first quarter of 2025 alone, fraud signals declined by 24% compared with the same period the previous year.

To build a more comprehensive fraud prevention network, CTBC Holding has collaborated with telecom providers and social network LINE, and partnered with the National Police Agency, the Taiwan High Prosecutors Office, and the Taipei District Prosecutors Office. In addition, CTBC Holding serves as the convener of the Fintech Application Development working group, leading Taiwan’s financial sector in establishing an inter-bank safety net to combat fraud.

As one of Taiwan’s most internationalized privately owned banks, CTBC Bank’s overseas branches are coordinated by the headquarters to upgrade technological capabilities while complying with local regulatory policies to strengthen privacy protection and prevent cross-border fraud. Looking ahead, CTBC Bank plans to explore the development of a “regional data lake,” employing advanced encryption technologies and compliant anonymization mechanisms to integrate cross-border data and further enhance fraud prevention.

CTBC Holding believes that digital trust and security are the cornerstones of modern finance. Moving forward, it will continue to deepen applications of AI, big data, and cloud technologies, and work with international financial partners to promote digital security and sustainable development across Asia.

Fonte: Business Wire