VTEX Reports Third Quarter 2024 Financial Results

Subscription revenue growth reached 22% in FXN

Gross profit increased by 28% in FXN, reaching a margin of 74%

Non-GAAP operating income margin reached 14%, representing a 10p.p. YoY expansion

Free cash flow margin reached 14%, representing an 8p.p. YoY expansion

NEW YORK: VTEX (NYSE: VTEX), the composable and complete commerce platform for premier brands and retailers, today announced results for the third quarter of 2024 ended September 30, 2024. VTEX results have been prepared in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board (“IFRS Accounting Standards”) IAS 34 Interim Financial Reporting.

Geraldo Thomaz Jr., founder and co-CEO of VTEX, commented, “Our product innovation and expanded platform capabilities continue to drive growth, evidenced by our customers’ consistent above-market performance and our strong new contract signature momentum. This fuels consistent financial improvements that bring us closer to our Rule of 40 target. We’ll remain focused on product excellence and relentlessly dedicate ourselves to meeting the evolving needs of our customers as we continue to execute our profitable growth strategy.” Mariano Gomide de Faria, founder and co-CEO of VTEX, added, “Our strong sales momentum, marked by key go-lives like Fast Shop in Brazil and US Electrical Services in the US, along with the expansion of existing customers across Europe and the US, strengthens our confidence in VTEX’s growth trajectory. We are solidifying our position as a trusted partner for global brands and seizing the opportunity to become the backbone for connected commerce.”

Third Quarter 2024 Financial Highlights

• GMV reached US$4.4 billion in the third quarter of 2024, representing a YoY increase of 9.5% in USD and 17.1% on an FX neutral basis.
• Total revenue increased to US$56.0 million in the third quarter of 2024 from US$50.6 million in the third quarter of 2023, representing a YoY increase of 10.6% in USD and 18.7% on an FX neutral basis.
• Subscription revenue represented 96.3% of total revenues, reaching US$53.9 million in the third quarter of 2024, from US$47.5 million in the third quarter of 2023. This represents a YoY increase of 13.4% in USD and 21.9% on an FX neutral basis.
• Non-GAAP subscription gross profit was US$42.3 million in the third quarter of 2024, compared to US$36.2 million in the third quarter of 2023, representing a YoY increase of 16.8% in USD and 26.9% on an FX neutral basis.
  • Non-GAAP subscription gross margin was 78.5% in the third quarter of 2024, compared to 76.2% in the same quarter of 2023. The YoY margin expansion of 230 bps was mainly attributable to the ongoing monitoring of cloud investments, migrating microservices to more efficient solutions, among other impacts.
• Non-GAAP income from operations was US$7.7 million during the third quarter of 2024, compared to a Non-GAAP income from operations of US$1.7 million in the same quarter of 2023.
• Non-GAAP free cash flow was US$7.7 million during the third quarter of 2024, compared to a Non-GAAP free cash flow of US$2.7 million in the same quarter of 2023.
• As of September 30, 2024, our total headcount was 1,409, increasing 5.2% QoQ and 10.4% YoY.

Third Quarter 2024 Commercial Highlights:

New customers who initiated their operations with us, among others:

• Beko in Austria;
• Bemol, Champion Relógios, Fast Shop, Ferramentas Negrão, FQM Consumo, GrêmioMania, and Jorge Bischoff in Brazil;
• Comfama and Rimax in Colombia;
• Cálidda and Farmacia Universal in Peru; and
• US Electrical Services in the US.

Existing customers expanding their operations with us by opening new online stores, among others:

• Colgate launched a new store in Switzerland, expanding its footprint across Switzerland, Brazil, and the US;
• Hearst added two new stores, Harper's Bazaar and Prevention, bringing their store count to five across the US;
• Keune Haircosmetics launched a new store in the UK, now serving the UK, Belgium, France, and the Netherlands;
• Mazda expanded into Belgium, now operating in three countries across Europe; and
• Samsung added two new stores in Uruguay, now operating in three countries in Latin America.

Third Quarter 2024 Operational Highlights:

We innovate aligned with our guiding principles. We express our brand through the success of our customers. VTEX key operational highlights this quarter are:

• Zero friction onboarding and collaboration:
  • Colgate-Palmolive, the global leader in oral, skin, and pet care, continues expanding with VTEX. After successful B2B launches of PCA Skin Professional and Colgate Oral Professional in the US, Colgate recently launched Oral Professional in Switzerland, its first European B2B site on VTEX. Powered by VTEX’s headless global architecture, the seamless rollout highlights the platform’s adaptability and scalability across diverse markets and business models.
  • Grupo Arcor, Latin America's leading food and beverage company, partnered with VTEX to launch TOKIN, a transformative B2B platform reshaping the distribution ecosystem in Argentina. Connecting retail points and active buyers, TOKIN has generated sales accounting for more than 30% of the distributor's sales through the VTEX Platform. Its success lies in personalized experiences, real-time inventory, and an optimized checkout, driving high adoption and engagement. We’re excited to support Arcor as it expands TOKIN across the region and continues to enhance its capabilities to drive growth.
  • Decathlon, a global leader in sporting goods retail with over 1,700 stores across 64 countries, leveraged VTEX’s Sales App in Brazil to enhance its omnichannel strategy and create a seamless shopping experience across both physical and digital stores. By integrating their sales channels, Decathlon allows customers to purchase items not in local stock by accessing a unified inventory across all stores. The VTEX Sales App enabled personalized customer interactions, real-time stock visibility, and flexible checkout, ensuring a faster, more agile shopping experience.
• Single control panel for every order:
  • Bemol, one of Brazil’s largest retailers, successfully migrated its entire operation to VTEX, including its B2C franchise and headless app, seeking a scalable platform to unify operations and introduce financial solutions like Bemol Store Credit and Bemol PIX. During the rollout, conversion rates increased by 12% and average revenue per session by 33%. After full migration, organic traffic rose 8%, supported by an up to 56% faster load time on mobile. These improvements enhance the user experience and strengthen Bemol’s expansion across Brazil, positioning it for further growth with VTEX.
  • Hearst, one of the world’s largest media companies, has integrated with Sephora using VTEX's multi-site architecture and developer cloud, VTEX IO, to launch a seamless digital marketplace. Now featured in top lifestyle publications like Women’s Health, Cosmopolitan, Harper’s Bazaar, Men’s Health and Prevention, this integration transforms the reader experience—allowing users to purchase Sephora products directly from articles. With over 8,500 products available through Sephora’s Beauty Insider loyalty program, Hearst is redefining how media connects with commerce.
  • VTEX Sales App, designed to unlock customers’ omnichannel potential and transform retail operations, now allows sales associates to sell in-store and endless aisle products in one seamless checkout. Enhanced with multi-cart management features, it empowers sales associates to serve their consumers with more personalized experiences and to offer value-added services like extended warranties. VTEX Sales App improved navigation, search, and customizable displays, boost efficiency, while new integrations with Mercado Pago and Cielo simplify payments across Latin America.
• Commerce on auto-pilot and co-pilot:
  • Hinode, a Latin American leader in beauty, fragrances, and wellness, migrated its B2B operations from a legacy platform to VTEX to modernize and boost efficiency. Already successful with its B2C operations in Brazil and Mexico on VTEX, Hinode unified both B2C and B2B under a single platform for scalability. Using VTEX’s API-first architecture, they enhanced the reseller experience with personalized checkout, point-based purchasing, and flexible delivery options. Since implementing VTEX’s SmartCheckout, Hinode’s conversion rate increased by more than 5x. We’re excited to support Hinode’s continued growth across channels.
  • VTEX Ad Network is expanding its media kit with new ad types for diverse formats, such as sponsored products in search auto-complete and product galleries, boosting visibility and customer engagement. Also, our ads will now effectively reach audiences on their preferred mobile devices, with upcoming features including product recommendation ads and sponsored banners aimed at engaging shoppers during the consideration phase. Lastly, we're simplifying ad performance measurement and visualization, enabling advertisers to easily export campaign data and insights with just a few clicks. VTEX Ads Network continues to partner with leading publishers such as Fast Shop, Grupo Drogarias Pacheco e São Paulo, and Zona Sul.
  • VTEX Data Pipeline, the secure data-sharing service that offers our customers seamless access to all their commerce data without expensive custom integrations, now offers additional data models for catalog, promotion, and external marketplace data. Data Pipeline is now compatible with any preferred data warehouse, BI tools, and CRM systems, enabling the delivery of VTEX commerce data precisely wherever customers need it. All customers can now leverage our new data models to create a unified view of their commerce operations.
  • VTEX Pick and Pack incorporated new fulfillment solutions. These improvements include the implementation of smart store selection, optimized product location, and multi-picking capabilities, all designed to enhance logistical efficiency. Our upgraded admin interface now provides real-time order tracking and instantaneous notifications, while the AI-powered returns module facilitates expedited customer feedback. These advancements position VTEX customers’ logistics as a strategic advantage, ultimately delivering a superior shopping experience that fosters consumers’ loyalty and retention.
• The development platform of choice for digital commerce:
  • Fast Shop, a leading Brazilian retailer with 85 stores and 15 distribution centers, chose VTEX to replace its costly, inflexible legacy platform. With VTEX, Fast Shop has lowered its total cost of ownership, expanded into new channels like B2B, and gained access to a robust third-party ecosystem. Now, all operations—stores, online, marketplace, and B2B—are integrated into one platform. They've also developed a custom app for in-store teams, enhancing the customer journey with personalized experiences and their Fast Prime loyalty program.

Business Outlook

VTEX is well-positioned to capture an attractive market opportunity, and we remain encouraged by our sales momentum and operational leverage. We will face tougher GMV comparisons in the fourth quarter of 2024, which will ease by year-end.

In this context, we are targeting FX neutral YoY revenue growth of 14% to 17% for the fourth quarter of 2024, implying a US$64.8 million to US$66.8 million range.

For the full year 2024, as we continue executing our profitable growth strategy, we are targeting FX neutral YoY revenue growth to 18.5% to 19.5%, implying a range of US$230 million to US$232 million based on Q3’s average FX rate. We are raising our non-GAAP operating income and free cash flow margins target to low teens.

We are confident in VTEX's ability to capitalize on current market opportunities. We are empowering our customers to digitally transform their commerce operations while helping them to outperform the market.

The business outlook provided above constitutes forward-looking information within the meaning of applicable securities laws and is based on a number of assumptions and subject to a number of risks. Actual results could vary materially as a result of numerous factors, including certain risk factors, many of which are beyond VTEX’s control. See the cautionary note regarding “Forward-Looking Statements” below. Fluctuations in VTEX’s operating results may be particularly pronounced in the current economic environment. There can not be an assurance that VTEX will achieve these results.

The following table summarizes certain key financial and operating metrics for the three and nine months ended September 30, 2024 and 2023.

Conference Call and Webcast

The conference call may be accessed by dialing +1-646-307-1951 (Conference ID – 18526 –) and requesting inclusion in the call for VTEX.

The live conference call can be accessed via audio webcast at the investor relations section of the Company's website, at https://www.investors.vtex.com/.

An archive of the webcast will be available for one week following the conclusion of the conference call.

Definition of Selected Operational Metrics

“ARR” means annual recurring revenue, calculated as subscription revenue in the most recent quarter multiplied by four.

“Customers” means companies ranging from small and medium-sized businesses to larger enterprises that pay to use VTEX’s platform.

“GMV” means the total value of customer orders processed through our platform, including value-added taxes and shipping. Our GMV does not include the value of orders processed by our SMB customers or B2B transactions.

“FX Neutral” or “FXN” means a way of using the average monthly exchange rates for each month during the previous year, adjusted by inflation in countries with hyper-inflation, and applying them to the corresponding months of the current year, so as to calculate what results would have been had exchange rates remained stable from one year to the next.

“Stores” or “Active Stores” means the number of unique domains generating gross merchandise value. Each customer might have multiple stores.

Special Note Regarding Non-GAAP financial metrics

For the convenience of investors, this document presents certain Non-GAAP financial measures, which are not recognized under IFRS Accounting Standards, specifically Non-GAAP subscription gross profit, Non-GAAP income (loss) from operations, free cash flow and FX Neutral measures.

We understand that Non-GAAP subscription gross profit, Non-GAAP income (loss) from operations, free cash flow and FX Neutral measures have limitations as analytical tools, and you should not consider them in isolation or as substitutes for analysis of our results of operations presented in accordance with IFRS Accounting Standards. Additionally, our calculations of Non-GAAP subscription gross profit, Non-GAAP income (loss) from operations, free cash flow and FX Neutral measures may be different from the calculation used by other companies, including our competitors, and therefore, our measures may not be comparable to those of other companies.

Reconciliation of Non-GAAP measures

The following table presents a reconciliation of our Non-GAAP subscription gross profit to subscription gross profit for the following periods:

The following table presents a reconciliation of our Non-GAAP S&M expenses to S&M expenses for the following periods:

The following table presents a reconciliation of our Non-GAAP R&D expenses to R&D expenses for the following periods:

The following table presents a reconciliation of our Non-GAAP G&A expenses to G&A expenses for the following periods: