SAN FRANCISCO: Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), will feature hundreds of cutting-edge products and services in the Expo Hall. View the complete list of sponsors and exhibitors here. The technologies help tech leaders improve communication, collaboration and CX strategies. Enterprise Connect takes place March 17-20, 2025 at the Gaylord Palms in Orlando, FL. Register here.
“The Expo Hall is the pulse of Enterprise Connect. It’s the place where IT leaders can explore hundreds of innovative products and service to assist in making vital purchasing decisions to improve business communication, collaboration and CX strategies,” said Eric Krapf, General Manager, Enterprise Connect.
Enterprise Connect 2025 Exhibitor News
- 911 Secure, Booth #927: 911 Secure is excited to announce SENTRY GeoCell™ at Enterprise Connect Orlando. This innovative solution provides on-site alerts for cellular 911 calls, ensuring faster response times and improved emergency coordination. Join us at Booth #927 to discover how we're advancing public safety and visit www.911Secure.com for more details.
- Alvaria, Booth #428: Alvaria unveils the Alvaria Intelligence Platform. This multi-pillar solution integrates best-of-breed AI for smarter routing and enhanced automation, streamlining customer-agent interactions while ensuring robust compliance. Designed for flexibility and scale, AIP helps contact centers and our partners optimize engagement, reduce risk, and elevate customer experiences—all under one adaptable architecture.
- ASA Solutions, Booth #430: ASA is a trusted name in telephony with over 25 years of experience and now ASA Solutions expands cloud capabilities with AWS, Amazon Connect, and Google Cloud. We’re also introducing Nexorce 2—a lightning fast evolution of Spectrum’s Nexorce product. ASA Solutions is enhancing its features for seamless, next-gen contact center integration.
- ASAPP, Booth #718: ASAPP will showcase its AI-native® solutions designed for enterprise contact centers, built to automate complex customer interactions and significantly expand operational capacity. Visit booth #718 for a demo of GenerativeAgent and see how AI-driven voice, chat, and self-service support can elevate customer care to a new level.
- BroadNet Technologies LLC, Booth #715: BroadNet Technologies enhances business communications with API-driven messaging solutions and OTP authentication, ensuring seamless security and compliance. Our AI-powered firewall prevents fraud and guarantees reliable message delivery. Visit Booth #715 to explore how our advanced solutions optimize enterprise messaging. Learn more: www.broadnet.me
- CPaaS Acceleration Alliance, Booth #1511 - CPaaSAA Innovation Village: The CPaaS Acceleration Alliance launches the Service Provider Executive Forum, an exclusive leadership network empowering CSP and MSP executives to navigate industry disruption, seize new opportunities, and drive growth. Members gain access to strategic insights, networking, and research to stay ahead in an evolving telecom landscape. Visit us to learn more.
- CZUR, Booth #1527: CZUR, a smart office equipment supplier, is excited to announce participation in Enterprise Connect 2025, taking place in Orlando. Visit our booth (No.1527) to explore cutting-edge video conferencing solution powered by patented AI algorithm revolutionizing meeting efficiency. Join us in shaping the future of work space.
- Diabolocom, Booth #918: Forget one-size-fits-all AI. Meet a CX solution built for you. Diabolocom has recently launched Agent Assist, Voice Analytics, and Automated Quality Monitoring—AI innovations that enhance every customer interaction. From AI products to our unified contact center platform, we empower businesses with automation, enhanced reachability, and actionable insights. Trusted by top brands like Mitsubishi and Nikon.
- Dialpad, Booth #1419: Dialpad is the leading AI-powered communications intelligence platform transforming customer service and sales. Fresh off welcoming David Sudbey as Chief Customer Officer, Dialpad leverages over 8 billion minutes of business conversations to deliver real-time agent coaching and insights for superior customer experiences.
- DIDWW, Booth #1727: As a fully licensed telecom operator specializing in two-way voice and messaging services, DIDWW will showcase the latest version of its cloud PBX, phone.systems™. Stop by and learn about DIDWW’s innovative business PBX, featuring AI-driven tools, seamless CRM integrations, and multiplatform apps for Windows, iOS, macOS, and Android.
- Expertflow LLC, Booth #1001: Expertflow launches its cloud contact center offering in the US. It can run standalone or add-on to Cisco or Genesys. Companies can use free opensource AI for Chat- and voicebots, Agentassistance and Analytics, and connect to CRM’s such as Salesforce, ServiceNow, Hubspot, MSDynamics, Zoho, Odoo, Oracle, SAP, SuiteCRM.
- Five9, Booth #1311: At Enterprise Connect, Five9 will share the news of its upcoming 2025 Customer Experience Study – Consumer Edition and will unveil a product announcement.
- Flexcom Labs, Booth #Kiosk 8 (CPaaSAA Innovation Village Booth #1511): Flexcom is excited to join Enterprise Connect in Orlando! Stop by Kiosk 8 (CPaaSAA Innovation Village Booth #1511) to see how we help companies save time by automating UCC lifecycle management. Our team is ready with live demos, success stories, and expert insights. Let’s Simplify, Automate, and Optimize together.
- Genesys, Booth #1119: Executives from Genesys, a global cloud leader in AI-Powered Experience Orchestration, will participate in discussions about how AI and cloud are transforming customer and employee experiences. Genesys will also introduce a suite of AI capabilities for supervisors for Genesys CloudTM to help organizations boost efficiency, employee performance and customer experiences
- Google, Booth #1319: Google announces new AI-enabled capabilities as companies deliver strong business results with Customer Engagement Suite. TTEC saw improved Customer Care BPO metrics and reduced costs with Conversational Agents, Agent Assist and Conversational Insights. New capabilities include Agent coaching, Agent trainer, Co-browsing and connectors to most third party CRM and data systems.
- Here™ Enterprise Browser, Booth #602: Traditional browsers weren’t built for work, yet they’re the most used tool for knowledge workers. New enterprise browsers offer security and control but neglect productivity. Here™ is the first productivity-focused enterprise browser delivering both security and efficiency for large enterprises — empowering modern workers to achieve more and enhance their experiences.
- Infobip, Booth #1011: Infobip, the global cloud communications platform, is set to launch their new Voice solution, Branded Calling (Branded Caller ID). This innovative, industry-backed solution offers brands a secure and trustworthy way to connect with customers via call while further boosting customer service and engagement.
- Imagicle, Booth #630: Imagicle will join this year’s Enterprise Connect. The AI-based Imagicle UCX Platform will be showcased at booth 630, including Virtual Agents, AI Virtual Receptionist, Call & Screen Recording + AI Voice Analytics and more to elevate your calling platform and enhance collaboration.
- intlx Solutions, Booth #1813: intlx Solutions is excited to launch intlx360 Dashboard, our powerful incident management platform designed to streamline issue resolution, enhance visibility, and improve response times. Stay proactive with real-time alerts, automation, and analytics. Experience seamless IT like never before. Stop by Booth 1813 to see a demo.
- Jabra, Booth #1227: Jabra, a global leader in professional audio and video solutions, will highlight its latest innovations including the new PanaCast 40 VBS, the first 180-Degree Android-powered video bar designed for small rooms, and the updated PanaCast 50 VBS built on the Microsoft Device Ecosystem Platform.
- Kaltura, Inc., Booth #929: Kaltura’s AI-infused video solutions power hyper-personalized, immersive digital experiences for any organization. Get a hands-on look at the GenAI-powered Kaltura Work Genie, which utilizes company materials and video libraries to provide accurate, company-specific support for employees across all departments, from sales, marketing, L&D, customer success, and more. Learn more here.
- Lightyear, Booth #1401: Lightyear is the creator of The Telecom Operating System: the digital workflow and system of record platform that unlocks efficiency across the full lifecycle for enterprise telecom services, revolutionizing the telecom experience. Visit Booth #1401 to learn how you can save significant time and money while automating your enterprise telecom lifecycle.
- MiaRec, Inc., Booth #1127: MiaRec unveils MiaRec iMetrics, an AI-powered solution that automatically measures CSAT, NPS, NES, and more—while revealing the “why” behind the scores. iMetrics analyzes interactions to uncover sentiment drivers and pinpoint actionable opportunities for CX and agent improvement, going beyond surveys to deliver deeper, data-driven insights. Visit us to learn more.
- Microcall, Booth #531: Microcall announces the release of software version 10.1 at Enterprise Connect 2025. The new version features a refreshed look and feel, along with numerous enhancements for improved performance and user experience.
- Miratech, Booth #1111: At Enterprise Connect this year, Miratech will be showcasing the benefits of its unique vendor-agnostic approach to managed cloud services, demonstrating how it helps enterprises by designing, building, and optimizing customer experience ecosystems tailored to their specific business and customer needs.
- Mitel, Booth #934: Mitel, a global leader in business communications, will offer an exclusive preview of its new AI-assisted customer engagement platform, Mitel CX. Designed to take the customer experience beyond the contact center, discover how Mitel CX helps organizations deliver faster, customized service while boosting productivity.
- NICE, Booth #911: The future of AI-powered customer service automation is here. NICE will unveil a groundbreaking AI innovation that connects and automates complex customer service workflows from intent to fulfillment. Explore CXone Mpower through interactive demos and expert panels showcasing how AI-driven automation boosts CSAT and reduces costs at enterprise scale.
- Obkio, Booth #427: Obkio is heading to Enterprise Connect for the first time. We're thrilled to bring our powerful Network Performance Monitoring solution to the event and introduce our brand-new Microsoft Teams Monitoring feature. Visit us to see how we help businesses make their networks (and Teams) run smoother.
- PCI Pal, Booth #1231: The Zoom + PCI Pal partnership is showcasing a superior payment experience for Zoom Phone and Zoom Contact Center at Enterprise Connect. By combining Zoom’s reliable AI-first work and CX platform with PCI Pal’s secure payment technology, this integration provides a payment channel of choice for organizations and their customers.
- RingCentral, Booth #307: RingCentral will showcase AI-powered solutions, including its newly launched RingCentral AI Receptionist (AIR), that augment business communications, drive deeper customer engagement, and streamline business processes. As a pioneer in AI-powered business communications, RingCentral is transforming employee and customer interactions into a powerful source of invaluable insights and unprecedented efficiency.
- Rocware Corporation, Booth #627: Rocware is excited to participate in Enterprise Connect 2025. Visit Booth #627 to enter to win prizes and experience our latest AI-powered video and audio-conferencing solutions designed for huddle rooms, conference rooms, classrooms, healthcare and hybrid workspaces. We look forward to showcasing how Rocware can elevate your meeting experience.
- QuestBlue, Booth #1201: Visit us at booth #1201 to explore our latest innovations, network with our team, and discover how QuestBlue is shaping the future of communication technology. Don't miss the opportunity to connect with us. Stop by and learn more about our Guaranteed Call Delivery.
- SCTC, Booth #1026: SCTC is excited to be at Enterprise Connect Orlando 2025. Our expert consultants help businesses find the best communication technology solutions with honesty and trust. We’re looking for new members and clients who need ethical, experienced consultants. Visit us at Booth 1026 or learn more at sctcconsultants.org.
- Sensiple, Booth #1912: Sensiple is set to showcase tryvium, its flagship Microsoft Teams-based Contact Center Platform, at Enterprise Connect 2025. Attendees can visit Booth 1912 for live demos, AI-powered automation, and expert consultations to explore how tryvium can help elevate CX.
- Tata Communications, Booth #526: Tata Communications unveils Kaleyra AI, a GenAI-powered portfolio redefining customer interactions. With AI-driven WhatsApp templates, real-time data reporting, and a no-code conversational assistant, enterprises can enhance engagement and decision-making. Beta launches in early 2025, with general availability on Tata Communications' AI Cloud later in the year.
- TC&C, Booth #1526, TC&C unveils Deepfake Guard, the first holistic anti-deepfake platform for enterprise communications. Leveraging AI-driven multimodal analysis, contextual understanding, deepfake captcha, and tamper resistance, it detects and prevents synthetic media fraud in real time. Deepfake Guard safeguards contact centers, trading floors, and other industries from growing financial and reputational risks.
- Theta Lake, Inc., Booth #810: Theta Lake is a multi-award winning leader of Digital Communications Governance and Archiving (DCGA) solutions. At Enterprise Connect, we will announce Theta Lake as a Platform and Support for Workvivo. Plus, we will share that we were named a visionary in the inaugural Gartner® Magic Quadrant™for Digital Communications Governance and Archiving.
- TransUnion, Booth #1327: Stop by our booth for a Branded Call Display demo. BCD lets you add name, logo and reason for the call to the mobile display—and authenticate calls. Take our quiz to see how you stack up against peers, and download our commissioned Forrester Consulting study, The State of Outbound Communications 2025.
- White Label Communications, #Kiosk 1 (CPaaSAA Innovation Village Booth #1511): White Label Communications was founded by people with decades of experience in the Telecommunications industry. Our careers have been focused on voice, messaging & data supporting both the reseller and wholesaler business models. Our mission is to provide the most reliable, scalable and feature-rich cloud communications platform in the industry.
- Wildix, Booth #623: Wildix, with 45% ARR YoY growth in North America, appoints Mike Piccolotti as Country Manager to lead market expansion. At Enterprise Connect, Mike will make his official debut, sharing exclusive insights into the company’s strategy and unveiling AI-powered solutions that optimize sales, workflows, and remote team collaboration.
- Unimax, Booth #1104: Unimax will demonstrate its latest UC and telecom Management Software Suite, including functionality for UC and Telecom Provisioning, Automation (e.g. automated provisioning/de-provisioning), CDR Analytics, Help Desk MACD Administration, Phone Number and DID Management, Migration, Multi-Vendor Single Interface MACD Administration, and more.
- Xima Software, Booth #527: See how Xima, the fastest-growing UC and contact center platform for SMBs, empowers businesses with features that improve communications across all channels. Discover Xima’s AI agents, messaging, and transcriptions. Our best-in-class implementation, and support, paired with our ease of use makes this perfect for your business.
- Zoom, Booth #411: Zoom, the AI-first work platform for human connection, will highlight new innovations for Zoom Workplace and Zoom Business Services, including its latest agentic AI innovations, in the Solution Spotlight Theater on March 18 at 1:30 p.m. Stop by the Zoom Booth (#411) for demos of these solutions.
Enterprise Connect 2025 takes place March 17-20, 2025 in Orlando, FL. Register here.
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For additional information on exhibition or sponsorship opportunities, contact Will Wise at will.wise@informa.com.
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About Enterprise Connect
For more than 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and customer experience in North America. Enterprise Connect brings corporate IT decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise communications. Enterprise Connect also serves the community with a weekly email newsletter and other digital products. For more information, visit enterpriseconnect.com. Enterprise Connect is brought to you by Informa Connect.
Fonte: Business Wire
