InnovationOpenLab.it

Cognigy Dominates CCW Vegas 2025 with Agentic AI Innovation, Strategic Partnerships, and Enterprise Momentum

#cognigy--Cognigy, a global leader in AI-powered customer service solutions, is bringing bold energy and enterprise impact to Customer Contact Week (CCW) Las Vegas 2025, the largest contact center con...

Autore: Business Wire

Cognigy Dominates CCW Vegas 2025 with Agentic AI Innovation, Strategic Partnerships, and Enterprise Momentum

DALLAS: #cognigy--Cognigy, a global leader in AI-powered customer service solutions, is bringing bold energy and enterprise impact to Customer Contact Week (CCW) Las Vegas 2025, the largest contact center conference in the world, with a packed line up of high-profile events, strategic partnerships, and immersive experiences highlighting the power of Agentic AI in transforming enterprise customer service.

From live customer panels and interactive workshops to exclusive VIP events and major partnership announcements, Cognigy’s presence is designed to highlight real results and what’s next—and how enterprise brands are leading the future of CX through autonomous, goal-driven AI Agents.

“We are excited to share how adidas is evolving from chatbot support to a predictive, proactive, and deeply humanized service experience, at scale,” says Stijn Bannier, Global Product Director at adidas. “We welcome everyone to our workshop together with Cognigy and AWS at CCW Vegas and be part of the conversation on what’s next for AI in customer interactions.”

The Main Events: Where to See Cognigy in Action at CCW Vegas 2025

Partner Power: Immersive Experiences Across Vegas

Media + Recognition: Where Analysts and Press Are Watching

“CCW is about real conversations, real customers, and real transformation,” said Joe Havlik, VP of Americas at Cognigy. “We’re thrilled to stand alongside our Fortune 500 partners and customers this week to show what Agentic AI can do when it moves from the demo floor and into the enterprise—delivering better outcomes for businesses, agents, and customers alike.”

For more information about Cognigy at Customer Contact Week (CCW) Las Vegas 2025, visit www.cognigy.com or stop by our booth #338.

About Cognigy

Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Over 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their contact center. Cognigy's impressive worldwide customer portfolio includes Bosch, Nestlé, DHL, Frontier Airlines, Lufthansa Group, Mercedes-Benz and Toyota.

For more information and to book a demo visit: www.cognigy.com. Follow the company on X (formerly Twitter) @Cognigy and on LinkedIn at https://www.linkedin.com/company/cognigy.

Fonte: Business Wire


Visualizza la versione completa sul sito