voAIce Corporation today announced the launch of OliviaAI, a fully autonomous AI communications platform engineered to manage every customer interaction across phone, text, email, and web chat; contin...
Autore: Business Wire
OliviaAI is the Premier Autonomous AI Platform for Email, Leads, and Phone Calls Across Both Automotive and RV Industries
LOS ANGELES: voAIce Corporation today announced the launch of OliviaAI, a fully autonomous AI communications platform engineered to manage every customer interaction across phone, text, email, and web chat; continuously, simultaneously, and without failure.
OliviaAI is not a chatbot. It is not workflow automation. It is a live communications system that replaces the most failure-prone layer of dealership operations: inconsistent human follow-up.
“AI will not replace dealerships. But dealerships that operate with continuous intelligence will replace those that rely on human timing and availability,” said Richard Latman, Chief Executive Officer of voAIce Corporation. “OliviaAI gives dealers a structural advantage: speed, consistency, and scale that simply cannot be matched manually.”
Built specifically for high-velocity retail environments such as automotive and RV, OliviaAI engages customers across all primary communication channels in real time. It answers inbound phone calls, initiates outbound follow-up, manages text and email conversations, and conducts web chat interactions; all while maintaining full conversational context.
Unlike scripted systems or rule-based automation, OliviaAI operates with complete awareness of dealership operations. Through direct integration with DMS and CRM platforms, it accesses real-time inventory, customer history, appointment availability, and prior interactions. The result is fluid, context-driven conversations that mirror, and often exceed, the responsiveness of a human team.
OliviaAI does not wait for business hours. It does not require staffing. It does not lose consistency over time.
It works continuously.
The platform is designed to extend engagement across the full customer lifecycle, from initial inquiry through long-term ownership. Unsold prospects are followed up automatically. Service reminders are maintained. Customer relationships are sustained without interruption, creating a persistent communication layer that most dealerships have never been able to execute at scale.
As a standalone platform, OliviaAI can be deployed independently or integrated within the broader voAIce ecosystem, including DealerCRM. This flexibility allows dealerships to immediately upgrade their communication performance without overhauling their entire technology stack.
The impact is direct: faster response times, higher engagement rates, increased appointment conversion, and measurable recovery of lost opportunities.
OliviaAI is now available nationwide.
For more information, visit www.oliviaai.com
About voAIce
voAIce builds the intelligence infrastructure for modern retail. Its platform connects data, communication, and autonomous AI into a single operating system designed to increase speed, accountability, and revenue performance.
Through OliviaAI, DealerCRM, and its broader AI ecosystem, voAIce enables retailers to move beyond fragmented tools and operate on a continuous, real-time intelligence layer.
Fonte: Business Wire