Deepgram to deepen support across APAC, where it serves customers in more than 20 markets; names former Salesforce leader Sriram Ved to lead the region

SINGAPORE: Deepgram, the real-time AI infrastructure company underpinning the Voice AI economy, announced plans to establish its Asia-Pacific headquarters in Singapore, deepening its commitment to a region where the company is already seeing strong demand for production-grade Voice AI. Deepgram has appointed Sriram Ved as Vice President and General Manager for APAC who will lead the company’s regional strategy and oversee its customer, partner, and go-to-market expansion.

Deepgram saw a 96% year-over-year increase in API requests across APAC and today serves customers across more than 20 markets in the region, including Australia, China, Hong Kong, India, Indonesia, Japan, Singapore, South Korea, Thailand, and Vietnam. From Singapore, the company plans to bring regional leadership, customer support, partnerships, and commercial operations closer to customers across the region, build on its existing speech-to-text expertise and support across Asian languages, and expand its low-latency inference footprint.

The move follows a strategic investment from EDBI, an arm of SG Growth Capital, the investment platform of EDB and Enterprise Singapore, as part of an extension to Deepgram’s US$130 million Series C funding. EDBI will also support Deepgram as it establishes a presence in Singapore and builds commercial relationships and regional operations across APAC.

Companies are moving Voice AI into high-volume, customer-facing operations spanning contact centers, financial services, healthcare, telecommunications, and commerce in APAC. As deployments scale, enterprises need infrastructure that can perform reliably across languages, accents, and noisy environments while meeting strict requirements for latency, cost, privacy, and data control.

Deepgram plans to deepen its regional investment in three core areas:

• Customer and partner support: Expand its regional leadership, customer support, partnerships, and commercial operations, bringing these teams and capabilities closer to customers across APAC.
• Asian-language capabilities: Build on Deepgram’s existing speech-to-text support for all four of Singapore’s official languages: English, Mandarin Chinese, Malay, and Tamil, while deepening its expertise in Asian languages, accents, and speech patterns, including multilingual interactions, code-switching, and specialized terminology. Deepgram’s broader speech-to-text portfolio currently supports Japanese, Hindi, Thai, Cantonese, and several Indic languages and regional variants.
• Low-latency, flexible deployment: Work toward a broader low-latency inference footprint across APAC while continuing to offer cloud, virtual private cloud, self-hosted, and on-premises deployments that help enterprises meet regional requirements around privacy, data control, and data residency.

“APAC is one of the most promising markets for Voice AI right now,” said Scott Stephenson, CEO and co-founder of Deepgram. “You have huge demand, incredible linguistic diversity, and companies moving quickly from experimenting with AI to putting it into production. Singapore puts us closer to the customers and partners building that future, and gives us a strong base to help make Voice AI work across the complexity of the region.”

“Voice AI is already live in production across APAC, from contact centers and financial services to healthcare and telecommunications,” said Sriram Ved, Vice President and General Manager for APAC at Deepgram. “We’re also seeing a new generation of AI companies building for the region and turning to Deepgram for the voice infrastructure underneath their products. They need technology that works where real conversations happen: across noise, accents, languages, and massive volumes, without sacrificing speed or reliability. That’s what Deepgram was built to do.”

EDBI invests in global companies that drive the development of innovative solutions, create good jobs, and contribute to Singapore’s long-term economic resilience. Its investment in Deepgram reflects a shared ambition to build advanced AI capabilities from Singapore while supporting the company’s growth across APAC.

“Voice AI is becoming critical infrastructure for enterprises across Asia. The companies developing these technologies need to be close to the markets, languages, and deployment realities they serve. Deepgram’s decision to anchor its APAC headquarters here reflects a long-term commitment to building from Singapore. At EDBI, we partner with companies like Deepgram to establish and scale meaningful capabilities here, and we look forward to its continued contribution to Singapore’s AI ecosystem,” said Yeung Chia Li, Senior Partner at EDBI.

Globally, Deepgram powers more than 200,000 developers and 1,400 organizations. Its platform has processed more than 50,000 years of audio and transcribed more than one trillion words.

Deepgram is moving forward with plans to open its Singapore office as part of its long-term investment in the region. Learn more at deepgram.com.

About Deepgram

Deepgram is the real-time AI infrastructure company underpinning the Voice AI economy. Today, more than 200,000 developers and 1,400 organizations are Powered by Deepgram. Its Voice AI platform offers speech-to-text (STT), text-to-speech (TTS), and full speech-to-speech (STS) capabilities, all powered by an enterprise-grade runtime. Deepgram’s voice-native foundation models, accessed through cloud APIs or as self-hosted/on-premises APIs, deliver unmatched accuracy, low latency, and competitive pricing. Customers include technology ISVs building voice products or platforms, co-sell partners working with large enterprises, and enterprises solving internal use cases. Having processed over 50,000 years of audio and transcribed over 1 trillion words, there is no organization in the world that understands voice better than Deepgram. To learn more, please visit www.deepgram.com, read its developer docs, or follow @DeepgramAI on X and LinkedIn.

Fonte: Business Wire