• New partnership expands MDT’s Transformational Consulting with AI readiness, strategy and implementation expertise
• OnTrac AI’s Ignite program helps credit unions identify high-value AI opportunities

FARMINGTON HILLS, Mich.: Member Driven Technologies (MDT), a CUSO that helps credit unions navigate complex financial technology ecosystems, today announced a partnership with OnTrac AI, an AI development and consulting firm, to extend MDT’s Transformational Consulting capabilities with deeper AI readiness, strategy and implementation expertise.

Through the partnership, MDT will offer OnTrac AI’s Ignite program as an extension of its consulting offering, helping credit unions identify where AI can create the greatest value, assess organizational readiness and establish a practical path from exploration to measurable outcomes. The collaboration builds on MDT’s role as a trusted strategic partner, combining its deep credit union expertise, client-centric consulting approach and technology foundation with OnTrac AI’s proven methodology for turning AI uncertainty into clear priorities and actionable plans.

“AI has the potential to transform how credit unions operate, but for many institutions, the biggest challenge is knowing where to begin,” said Dan Schneider, Chief Project Officer at MDT. “By partnering with OnTrac AI, we are giving credit unions access to a structured, responsible and scalable approach to AI adoption. This insight will help our clients move beyond curiosity or confusion around AI and take deliberate steps toward improved operations, stronger employee adoption and better member service in a way that supports compliance, security and the credit union mission of people helping people.”

MDT’s Transformational Consulting helps credit unions align people, processes and technology to eliminate inefficiencies, redesign workflows, optimize resources and prepare for thoughtful automation. The OnTrac AI partnership adds a specialized AI framework for evaluating AI opportunities based on organizational impact, implementation effort and likelihood of adoption, while also addressing governance, security, literacy, employee readiness and responsible implementation.

“The goal isn’t to encourage credit unions to adopt AI for the sake of adopting AI,” said Bob Marsh, Chief Growth Officer from OnTrac AI. “Ignite helps organizations step back, identify where AI can have meaningful operational impact and prioritize opportunities based on their needs, readiness, and ability to execute. Partnering with MDT allows us to provide credit unions with experienced AI experts, stronger AI literacy and readiness across teams, enabling them to take a scaled approach that is practical, economical and aligned with their unique needs. Together we are helping credit unions reduce fear and take intentional steps toward operational efficiency and enhanced member service.”

About MDT

MDT helps credit unions navigate complex financial technology ecosystems, ensuring they remain institutions of choice for members. In addition to hosting the Symitar core processing system from Jack Henry™, MDT provides credit unions with the tools and technology needed to compete and grow. Committed to partnership, security, and compliance, MDT takes a collaborative approach to service-leveraging deep industry expertise to understand each institution’s unique needs and foster long-term success. MDT supports over 100 credit unions with cloud-based solutions, expert consulting, and digital transformation strategies. With MDT, credit unions across the country can more effectively implement technology, boost efficiencies, and enhance member service. Visit mdtmi.com or follow @memberdriven for more information.

About OnTrac AI

OnTrac AI helps organizations put AI into action through strategy, automation and implementation services that identify high-impact opportunities and turn them into practical, measurable outcomes. Its Ignite Program is designed to help organizations build AI fluency, assess readiness, prioritize use cases and develop execution-ready roadmaps that support adoption and ROI. For more information visit ontracai.com.

Fonte: Business Wire