AF Group was recognized for exceptional achievements in enhancing the overall experience for policyholders, ensuring satisfaction and loyalty through innovative and customer-centric approaches

HARTFORD, Conn.: Insurity, a leading provider of cloud-based software and analytics for the property and casualty insurance industry, today announced that AF Group has received the Policyholder Experience Knockout Award at the 2026 Excellence in AI & Insurance conference.

AF Group earned this recognition for its work to improve the policyholder experience through smarter, more accessible digital processes. A key component of this effort was its implementation of Payroll Validator, which helps streamline payroll validation and reduce friction in the premium audit process. By making an often time-consuming insurance interaction easier to navigate, AF Group is improving the experience for policyholders while supporting more accurate and efficient operations. Its focus on practical improvements and user adoption demonstrates how targeted technology investments can deliver meaningful value to customers.

“Our work with Insurity has helped us simplify important interactions for our policyholders, particularly through improvements to the premium audit process,” said Valda Evans, Managing Director, Head of Premium Audit at AF Group. "With capabilities like Payroll Validator, we’re making it easier to collect accurate information while reducing unnecessary complexity for the businesses we serve. These improvements are helping us deliver a better experience for policyholders while making the premium audit process more efficient for everyone involved."

“Every year, our Excellence Awards recognize insurance organizations that are raising the bar for what technology can accomplish,” said Jatin Atre, CEO of Insurity. “AF Group is a great example of what happens when insurers take a deliberate approach to innovation and stay focused on the business outcomes that matter. The work its team has accomplished reflects the kind of forward-thinking leadership we celebrate through our Excellence Awards. We’re proud to be part of that progress.”

To learn more about the Excellence in AI & Insurance awards, please contact Elizabeth.Hutchinson@insurity.com.

About Insurity

Insurity is a leading provider of cloud-based software for insurance carriers, brokers, and MGAs. Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 MGAs in the U.S. and has more than 400 cloud-based deployments. Through its digital platform, deep domain expertise, and analytics offerings, Insurity empowers customers to optimize operations, support profitable growth, and deliver better policyholder experiences. Insurity is a portfolio company of GI Partners and TA Associates. For more information, visit insurity.com.

Fonte: Business Wire