Cyara will showcase innovative solutions for CX transformation

REDWOOD CITY, Calif.: Cyara, the leading AI-powered Customer Experience (CX) Transformation Platform provider, will participate as an exhibitor at Enterprise Connect 2024, the leading conference and exhibition for enterprise communications and customer experience, at booth #1135. The event takes place March 25-28, 2024 at the Gaylord Palms in Orlando, FL.

For more than 30 years, Enterprise Connect has brought corporate IT decision-makers together with industry vendors, analysts, consultants, and channel partners to focus on the issues central to enterprise communications and CX. Over three days of a sponsor expo and four days of the conference program, Enterprise Connect showcases the latest systems, software, services, and applications, and helps attendees understand the industry.

The team will be available for demos and to discuss any CX testing needs, including bot and conversational AI testing, contact center call quality issues, and interactive voice response (IVR) testing and monitoring.

This year, Cyara Botium was named as a finalist in the Best of Enterprise Connect awards for Overall Best of Enterprise Connect and in the Most Innovative Use of AI category. During the conference, Cyara will be sharing the most recent capabilities in testing and validating LLM-powered bots to ensure they deliver trustworthy, accurate and reliable answers to avoid the risk of bots providing potentially damaging or harmful information. This leads to reduced training times, resource requirements, faster times to deployment, enhanced CX, and improved brand reputation and loyalty.

“Enterprise Connect is the premier event for the enterprise communications and CX industry, and we're thrilled to be Silver Sponsors and finalists in two Best of Enterprise Connect award categories this year,” said Janet Vito, Senior Vice President of Marketing at Cyara. “Our team of experts is excited to demonstrate how Cyara's AI-powered CX Transformation Platform is revolutionizing the way businesses deliver exceptional CX across voice and digital channels.”

Visit Cyara at booth #1135 to experience its award-winning AI-powered CX Transformation Platform, get your questions answered by a knowledgeable team of CX experts, and see why it’s been named a finalist for two Best of Enterprise Connect awards. Request a personalized demo of how Cyara’s easy-to-use solutions can optimize your organization’s contact center operations and realize your CX potential. Register today using the code "CYARA'' to save $700 on your conference pass.

About Cyara

Cyara revolutionizes the way businesses transform and optimize their customer experiences. Cyara’s AI-based CX Transformation Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses improve customer journeys through continuous innovation while reducing cost and minimizing risk. With a 96% customer retention rate and world-class Net Promoter Score (NPS), today’s leading global brands trust Cyara every day to deliver customer smiles at scale.

To learn more, visit cyara.com or call 1-888-GO-CYARA.

About Enterprise Connect

For more than 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and customer experience in North America. Enterprise Connect brings corporate IT decision-makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise communications. Enterprise Connect owns and produces No Jitter, (nojitter.com), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, research surveys and a Webinar Series. For more information, visit enterpriseconnect.com. Enterprise Connect is brought to you by Informa Tech.

About Informa Tech

Informa Tech is a leading provider of market insight and market access to the global business technology community. Through in-depth expertise and an engaged audience community, Informa Tech helps business professionals make better technology decisions and marketers reach the most powerful tech buyers and influencers in the world. Across its portfolio of over 100+ trusted brands, Informa Tech has over 1000 industry experts, including over 400 research analysts and consultants in global research group Omdia, and a monthly audience reach of over 125 million. Informa Tech is a division of FTSE 100 company Informa plc.

Fonte: Business Wire