▾ G11 Media Network: | ChannelCity | ImpresaCity | SecurityOpenLab | GreenCity | Italian Channel Awards | Italian Project Awards | ...
InnovationOpenLab

N-able Issues Pledge on the Responsible Use of AI

N-able, Inc. (NYSE: NABL), a global software company helping IT services providers deliver remote monitoring and management, data protection as-a-service, and security solutions, today announced its P...

Business Wire

Pledge underscores commitment to AI ethical best practices across the organization to help protect partners through the pillars of consent, transparency, and context

BURLINGTON, Mass.: N-able, Inc. (NYSE: NABL), a global software company helping IT services providers deliver remote monitoring and management, data protection as-a-service, and security solutions, today announced its Pledge on the Responsible Use of Artificial Intelligence (AI). The pledge describes the company’s commitment to openness and protecting partner data and intellectual property.

The newly unveiled AI strategy outlined in the pledge is built on three pillars: consent, transparency, and context—and designed to foster user control and privacy, clear communication, and appropriate use. Specifically:

  • Consent: Opt-in is our fundamental principle, and we ask for your consent before you engage with any AI in our products or services. Affirmative consent ensures we respect user preferences and privacy while mitigating risks associated with unauthorized data usage.
  • Transparency: We prioritize accountability, education, and informed decision-making; and we’ll tell you when and how we’re using AI tools with your data. The more knowledge our partners have, the more confidence they’ll have to explore the possibilities of AI.
  • Context: We strive to deliver maximum value and effectiveness through careful, efficient use of technology. This means we’ll continuously work to understand the unique challenges and requirements of each situation and narrowly tailor AI solutions to each use case.

“We believe that artificial intelligence will bring significant benefits and efficiency to our partners,” explained Nicole Reineke, N-able Distinguished Product Manager and Director of AI Strategy. “Yet, it demands a prudent balance of oversight to safeguard customer data and to clarify for data owners the uses and implications of these algorithms. At N-able, we are dedicated to unlocking AI's potential responsibly, ensuring transparency, and upholding the autonomy that our partners deserve concerning their data. It's crucial to bear in mind the 'artificial' in AI and build for human oversight to maintain an ethical approach, a commitment that signifies a major step in our journey."

"I believe that we are at a key transformational point in our industry,” shares Jimmy Puckett, CEO of SPINEN. "I expect amazing advances at speeds we have never seen before. As an industry, I believe we have invested great resources in protecting our data and our clients’ data from security breaches, and we must invest as much as or more in controlling how the data we manage is being used in AI. It is critical as MSPs that we have a full understanding of how and where both our data and our clients’ data are being used. We are thrilled to see N-able take such a proactive stance on data sovereignty —this is a great example of partnership. We are advising our SPINEN clients to only partner with companies that have a similar perspective.”

The pledge includes some helpful guidance on how MSPs can use AI to improve their efficiencies.

N-able is also implementing AI to maximize the efficiency of its operations, including partner interactions, resolution times, prediction of device behaviors, and system performance, as outlined in the pledge.

About N-able

N-able fuels IT services providers with powerful software solutions to monitor, manage, and secure their customers’ systems, data, and networks. Built on a scalable platform, we offer secure infrastructure and tools to simplify complex ecosystems, as well as resources to navigate evolving IT needs. We help partners excel at every stage of growth, protect their customers, and expand their offerings with an ever-increasing, flexible portfolio of integrations from leading technology providers. n-able.com

© 2024 N-able Solutions ULC and N-able Technologies Ltd. All rights reserved.

The N-able trademarks, service marks, and logos are the exclusive property of N-able Solutions ULC and N-able Technologies Ltd. All other trademarks are the property of their respective owners.

Category: Company

Fonte: Business Wire

If you liked this article and want to stay up to date with news from InnovationOpenLab.com subscribe to ours Free newsletter.

Related news

Last News

Sparkle works on environmentally sustainable content distribution

The Italian company partners with MainStreaming for high-performance, energy-efficient video streaming

Fintech: Links tests the use of exponential technologies in the banking…

Links Management and Technology just concluded the testing phase of a research project focused on banking transformation

Axyon AI: Italian Artificial Intelligence for Finance applications

Axyon AI offers an AI platform specifically designed for asset management, with several interesting strengths for those approaching machine/deep learning…

Italian Artificial Intelligence tackles medical emergencies at sea

Mermaid-AI is a telehealth platform at sea based on a visor equipped with an AR, medical Artificial Intelligence algorithms, satellite communications…

Most read

Sparkle works on environmentally sustainable content distribution

The Italian company partners with MainStreaming for high-performance, energy-efficient video streaming

GlassHive Announces Integration with ConnectWise to Elevate the ConnectWise…

#businessautomation--GlassHive, a trailblazer in sales and marketing automation, has announced an integration with ConnectWise, a leading provider of…

Biostate AI Launches Total RNA Sequencing and Free Data Analysis AI

Biostate AI, the scalable biodata foundry startup, emerges from stealth today with the launch of two service products: Total RNA sequencing and Copilot…

SaaS Platforms Give North American Insurers Speed, Agility

$III #AI--Insurance companies in North America are upgrading systems and adopting advanced technologies to overcome the limitations of decades-old IT…

Newsletter signup

Join our mailing list to get weekly updates delivered to your inbox.

Sign me up!