HealthEdge®, a leader in healthcare technology solutions, has released its annual survey of the healthcare payer market revealing the top priorities, investments, and challenges for the coming year. ...
Nearly 500 health plan leaders consider security, modern technology, and product expansions as the most important.
BURLINGTON, Mass.: HealthEdge®, a leader in healthcare technology solutions, has released its annual survey of the healthcare payer market revealing the top priorities, investments, and challenges for the coming year. The survey, of more than 450 executives, found that health plans are prioritizing enhancements to integrated solutions or services (62%), digital transformation or technology upgrades (49%), and new product lines (47%).
“The annual survey offers valuable insights into the challenges and opportunities for health plans,” said Alan Stein, Chief Product and Strategy Officer at HealthEdge. “Modernizing technology and enhancing interoperability to cut redundant health plan administrative costs and boost member experience is essential. HealthEdge is committed to aiding health plans in this transformation, keeping member needs front and center.”
Artificial intelligence is gaining traction among health plans, with 15% of respondents prioritizing investments in AI technologies. This trend reflects a broader commitment to leveraging AI to enhance various aspects of healthcare. Health plans are also investing in digital health and experience (19%) and care delivery and enablement (16%). Other key findings include:
“In light of recent disruptive cyberattacks, health plans are working harder than ever to fortify member data from threat actors,” said Jeannine Gaudreau, Chief Information Security Officer at HealthEdge. “HealthEdge is committed to building security into the foundation of its products and ensuring that data is handled responsibly and confidentially.”
The full report includes a comprehensive roadmap for health plan executives to adapt to regulatory changes, enhance member engagement, and improve operational efficiency. Through partnerships with technology vendors, payers can ensure they have the right tools to navigate the complexities of the healthcare industry and drive long-term growth.
About HealthEdge
Innovating a world where healthcare can focus on people, HealthEdge® is driving a digital transformation through a single digital ecosystem that delivers advanced automation and clinical engagement among healthcare payers, providers, and patients. The next-generation healthcare SaaS company provides an integrated ecosystem of advanced solutions for core administration (HealthRules® Payer), payment integrity (HealthEdge Source), care management (GuidingCare®), and member experience (Wellframe) that empower health plans to accelerate business, reduce costs and improve outcomes. Learn more at HealthEdge.com and follow us on LinkedIn.
Fonte: Business Wire
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