DANIA BEACH, Fla.: IntelePeer, a leading provider of AI-driven communication automation solutions, is pleased to announce the appointment of Arnaud Kraaijvanger to the position of Chief Marketing Officer (CMO). A performance-driven B2B SaaS executive with extensive experience in strategic planning, execution, and organizational development across all marketing functions, Arnaud will oversee IntelePeer’s marketing strategy to facilitate continued growth and brand evolution.

“We’re excited to welcome Arnaud to IntelePeer and have his leadership support in this next stage of our company’s growth,” says IntelePeer CEO, Frank Fawzi. “His extensive experience in demand generation, advanced analytics, and optimizing processes will be instrumental in enhancing our brand presence in the marketplace while driving impactful and measurable growth initiatives. This will play an important role as we continue to grow our AI business bringing cutting-edge solutions that redefine the customer experience to our customers.”

As CMO, Arnaud is responsible for all aspects of IntelePeer’s marketing strategy, including, corporate marketing, channel marketing, demand generation, analyst relations, and public relations. As the chief steward of the company’s brand, he is responsible for crafting the company’s master narratives that communicate the power and synergies of IntelePeer’s combined portfolio of products, people, partners and services.

“As the only full-stack conversational AI platform in the market, IntelePeer’s ability to pivot with the advent of GenAI has been critical for the delivery of transformative solutions to its customers,” says Arnaud Kraaijvanger. "I am thrilled to join this innovative team as we stand on the cusp of a major shift in customer service technology and am excited to help showcase how our solutions streamline operations and enhances the customer experience in ways previously unimaginable. I look forward to amplifying our message and demonstrating the power of AI in reshaping customer interactions across industries."

Before joining IntelePeer, Arnaud served as Chief of Staff and SVP, Marketing Operations at Genesys, where he led planning, budgeting, analytics, and process improvements to fuel the company’s growth. At Genesys, he also held leadership positions in Corporate Marketing and Worldwide Field Marketing. Earlier in his career, Arnaud held key leadership positions at Rapt, Essentus (formerly Richter Systems), and Oracle.

For more information, visit: www.intelepeer.ai.

About IntelePeer

IntelePeer simplifies communications automation through advanced AI-powered solutions, helping businesses and contact centers reduce costs, enrich the customer experience, and accelerate ROI. Its full-stack conversational AI platform works seamlessly within existing business software and infrastructure, enabling brands to automate complex processes quickly and effortlessly. Built for business users, IntelePeer’s vendor-neutral platform leverages world-class generative AI and analytics, empowering businesses to proactively resolve potential pain points and maintain context across channels and throughout the orchestrated customer journey.

Fonte: Business Wire