Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) unveiled significant AI advancements within its proprietary platform, Sangoma GenAI, reinforcing its role as an innovation foundry for communi...
MARKHAM, Ontario: Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) unveiled significant AI advancements within its proprietary platform, Sangoma GenAI, reinforcing its role as an innovation foundry for communications technology worldwide.
Sangoma's COO, Jeremy Wubs, emphasizes Sangoma's mission to “simplify communication and solve industry challenges with intelligent, scalable platforms powered by Sangoma GenAI, delivering affordable enterprise-grade solutions.”
With an agentic AI approach, these new functionalities optimize operations, customer engagement, and team collaboration:
Sangoma CX® also integrates AI to enhance contact center productivity with:
Dedicated to the development of next-gen AI solutions, Sangoma also continues to invest in the leading global open source projects, Asterisk and FreePBX, introducing innovations like the previously mentioned Sangoma Scribe. “Scribe has been enthusiastically received, helping companies make smarter decisions from conversations, and quickly gaining adoption among users,” said Michael White, Sangoma’s VP of Open Source.
Sangoma will host the 20th annual AstriCon conference in February at Fort Lauderdale, showcasing the ongoing integration of AI into the Asterisk voice engine.
About Sangoma Technologies Corporation
Sangoma (TSX: STC; Nasdaq: SANG) is a leading business communications platform provider with solutions that include its award-winning UCaaS, CCaaS, CPaaS, and Trunking technologies. The enterprise-grade communications suite is developed in-house; available for cloud, hybrid, or on-premises deployments. Additionally, Sangoma’s integrated approach provides managed services for connectivity, network, and security.
A trusted communications partner with over 40 years on the market, Sangoma has over 2.7 million UC seats across a diversified base of over 100,000 customers. Sangoma has been recognized for ten years running in the Gartner UCaaS Magic Quadrant.
As the primary developer and sponsor of the open source Asterisk and FreePBX projects, Sangoma is determined to drive innovation in communication technology.
For more information, visit www.sangoma.com.
Fonte: Business Wire
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