Availity, the nation’s largest real-time health information network, announced the launch of its groundbreaking Rapid Recovery model. This innovative framework is designed to ensure the rapid restor...
On the one-year anniversary of the 2024 healthcare cyberattack, Availity launches a tool built with technology trusted by military and financial organizations to protect critical healthcare infrastructure.
JACKSONVILLE, Fla.: Availity, the nation’s largest real-time health information network, announced the launch of its groundbreaking Rapid Recovery model. This innovative framework is designed to ensure the rapid restoration of critical healthcare operations following a large-scale catastrophic event, pioneering an unprecedented level of resiliency and security in the healthcare industry.
Rapid Recovery was created in the wake of the Feb. 21, 2024, ransomware attack on Change Healthcare, the most significant security breach in the history of the U.S. healthcare system. The ransomware lasted months, trapping hundreds of billions of dollars in claims and other electronic transactions and delaying patient care across the country.
Rapid Recovery leverages cutting-edge technology trusted by U.S. critical infrastructure sectors, including the financial, communication, and defense industries, to deliver a level of resiliency and speed-to-recovery unmatched in healthcare.
“Availity understands that healthcare cannot afford downtime,” said Russ Thomas, Availity CEO. “Our Rapid Recovery model, which is unique to the healthcare sector, is designed to provide an unparalleled safety net for our clients, ensuring they can continue to deliver critical care and services even in the face of catastrophic events. This launch represents our unwavering commitment to innovation, resilience, and the security of the healthcare ecosystem.”
Key Features
Rapid Recovery assures that the 95 percent of payers and 3.4 million providers who rely on Availity to process more than 13 billion electronic healthcare transactions annually can maintain seamless business continuity, even in the face of a catastrophic outage. Key features of Rapid Recovery include:
Availity’s Rapid Recovery is a Game-Changer
Rapid Recovery is a direct response to the increasing sophistication of cyber threats in the healthcare industry. Availity’s proactive approach to recovery not only safeguards critical healthcare operations but also minimizes the financial and reputational impact of such events.
“The severity and duration of the 2024 ransomware attack demanded more than a standard response. It challenged us to rethink the boundaries of our already robust security protocols, compelling us to be more ambitious and innovative in safeguarding healthcare operations,” says Mike Green, Availity’s Chief Information Security Officer. “The 2024 cyberattack underscored a critical truth: cybersecurity isn’t a one-time effort; it’s an ongoing mission. Rapid Recovery is more than a solution; it’s a strategic safeguard and our dedication to making Availity secure by design.”
Rapid Recovery is part of Availity’s Enterprise Security strategy, which follows a defense-in-depth model, employing overlapping controls to safeguard the company’s assets. In the event of a security incident, Availity is well-prepared to respond swiftly and effectively, thanks to the company’s robust incident response plans and continuous testing and training exercises.
Availity also leverages multiple industry leading third-party vendors to provide real-time, prospective analysis and feedback of the company’s attack surface and external risk posture to feed active monitoring and defense. And partners with peers in the healthcare community to share intelligence and guidance to better secure the ecosystem as a whole.
Supporting the Healthcare Ecosystem
Availity’s Rapid Recovery capabilities are specifically tailored to the unique demands of healthcare, where delays in operations can have direct consequences on patient outcomes. By restoring critical workflows such as claims processing, eligibility verification, automated authorization review and payment reconciliation, Rapid Recovery ensures that payers, providers, and patients remain connected and supported.
Rapid Recovery represents the latest demonstration of Availity’s industry leadership in the wake of the 2024 ransomware attack.
About Availity
Availity empowers payers and providers to deliver transformative patient experiences by enabling the seamless exchange of clinical, administrative, and financial information. As the nation's largest real-time health information network, Availity develops intelligent, automated, and interoperable solutions that foster collaboration and shared value across the healthcare ecosystem. With connections to over 95% of payers, more than 3 million providers, and over 2,000 trading partners, Availity provides mission-critical connectivity to drive the future of healthcare innovation. For more information, including an online demonstration, please visit www.availity.com or call 1.800.AVAILITY (282.4548). Follow us on LinkedIn and X.
Fonte: Business Wire
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