New Qlik research finds that 81% of companies still struggle with AI data quality, putting ROI of AI investments and business stability at risk

PHILADELPHIA: Qlik®, a global leader in data integration, data quality, analytics, and artificial intelligence (AI), today released a new survey of 500 professionals working with AI in the U.S., revealing that AI initiatives are at serious risk due to poor data quality and ROI expectations.

• AI investments are being built on flawed data as business leaders struggle to make quality a priority. 81% of AI professionals say their company still has significant data quality issues, yet 85% believe leadership isn’t addressing these issues. 90% of data professionals at the director or manager level are even more likely to agree that company leaders are not paying adequate attention to bad or inaccurate data, compared to executives (76%) and those in non-manager roles (77%). Poor quality data leads to unreliable AI outputs, financial waste, and increased risk

• Executives may not see the depth of the problem. Non-management employees (27%) are more likely than executives (17%) to say major AI data quality issues remain. 90% of directors and managers—those closest to AI implementation—believe leadership is failing to focus on the issue.

• Big businesses see the crisis coming—and claim they’re prepared. 77% of companies with $5B+ in revenue expect poor AI data quality to cause a major crisis. Yet, 65% of that same group say their AI strategy is ‘on the right path,’ revealing either confidence or a blind spot in readiness.

• Industry disruptions like DeepSeek are prompting second thoughts. Nearly half (47%) of AI professionals now worry their company has overinvested in costly, inefficient AI models, forcing a reassessment of their AI approach.

More Work to Be Done

While AI adoption is accelerating, this survey underscores a major gap: most companies are investing in AI without placing enough priority on the quality of the data that powers it, and it isn’t just management that has a blind spot when it comes to recognizing the scale of data-quality problems. The issues can be major and extend company-wide. Four out of five (81%) professionals, who deal with data, analytics, and AI models, know their organization has more to do to overcome quality issues, with either a moderate or a large amount of work.

“As companies rush to implement AI, they risk building on flawed data, leading to biased models, unreliable insights, and poor ROI,” said Drew Clarke, EVP & GM, Data Business Unit at Qlik. “Our research makes it clear: AI success isn’t just about deploying models—it’s about ensuring the data powering those models is trusted and reliable.”

AI models built on flawed data will produce unreliable results, financial waste, and increased business risk. Those closest to AI implementation see the dangers—but leadership remains focused on AI investment without ensuring data quality.

Methodology

The Qlik AI Survey was conducted by Wakefield Research among 500 U.S. data and analytics professionals currently working with AI Models at companies with a minimum annual revenue of $500 million USD between February 4th and February 18th, 2025, using an email invitation and an online survey.

About Qlik

Qlik converts complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio provides advanced, enterprise-grade AI/ML, data integration, and analytics. Our AI/ML tools, both practical and scalable, lead to better decisions, faster. We excel in data integration and governance, offering comprehensive solutions that work with diverse data sources. Intuitive analytics from Qlik uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. As strategic partners, our platform-agnostic technology and expertise make our customers more competitive.

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Fonte: Business Wire