Enterprise-grade platform now also delivers role-specific meeting summaries and integrates with over 40 department-specific tools, like CRMs for sales and ATSs for recruiting

SAN FRANCISCO: Fireflies.ai, the AI workplace productivity platform used by people at 75% of Fortune 500 companies, today announced its suite of 200+ agentic AI apps tailored to different departments. This expansion highlights how Fireflies is evolving from a general AI notetaker to a comprehensive solution that understands and addresses the unique workflows of different departments, delivering tailored meeting outputs and automating post-meeting tasks.

Fireflies' agentic AI apps are customized for specific team functions, including sales, recruiting, and operations, enabling each department to work more efficiently with tools designed for their particular needs. The platform now also automatically tailors meeting outputs based on a user's role, delivering sales-focused insights to revenue teams, recruiting-optimized summaries to talent acquisition professionals, and operations-specific information to management teams.

"Every department speaks its own language and follows unique workflows," said Krish Ramineni, CEO and Co-founder of Fireflies.ai. "Our department-specialized agentic AI apps recognize these differences and deliver exactly what each team member needs from their meetings, automatically connecting insights to the specific tools each department relies on. Our product approach has helped us save organizations over 350 million minutes in 2024 alone—that's 665 years of productivity returned to businesses."

Department-specific functionality

The platform's expanded capabilities include:

For sales teams:

• BANT Sales App that automatically captures and organizes budget, authority, needs, and timeline information from prospect calls
• Objection handler that identifies customer concerns raised during sales conversations
• Call scoring that evaluates sales calls against customized quality rubrics
• Sales discovery call summaries that highlight prospect needs and requirements for closing deals

For recruiting:

• Screening interview notes that organize candidate responses and evaluate potential fit
• Custom summaries that generate candidate scorecards with templated structures

For operations & management:

• Daily standup notes that track blockers and work progress
• Team sync summaries that ensure everyone stays aligned
• Goal Progress Tracker that monitors advancement toward objectives

Enterprise-grade security for all

The platform's expansion maintains Fireflies.ai's strong commitment to security and privacy, critical for sensitive conversations across all departments.

"Unlike other solutions in the market, Fireflies does not use customer meeting data to train our AI models," said Sam Udotong, CTO and Co-founder of Fireflies.ai. "We've designed our system from the ground up with enhanced data control options, including private storage and customer-managed storage buckets. These security measures, along with our HIPAA compliance, make Fireflies the trusted choice for regulated industries like healthcare and finance, where data privacy is paramount."

Most comprehensive integration ecosystem

Today, Fireflies integrates with over 40 department-specific tools, creating a seamless workflow between meeting content and the applications teams use daily, including:

• Customer Relationship Management (CRM) systems for sales teams including Hubspot, Salesforce, and Pipedrive, along with finance-specific CRMs Redtail and Wealthbox
• Applicant Tracking Systems (ATS) for recruiting such as Lever and Greenhouse
• Project management tools for operations like Airtable, Monday.com, and Jira
• Collaboration platforms for cross-functional teams, such as Slack, Confluence, and Microsoft Teams

Availability

The department-specialized agentic AI apps and custom summary templates announced today are available for all Fireflies.ai customers. Custom summary templates are accessible on all plans, with advanced customization available with AI credits.

About Fireflies.ai

Fireflies.ai helps millions of people unlock the knowledge buried inside conversations every day. Serving 20+ million people and 500,000+ organizations, Fireflies has processed over 2 billion meeting minutes (nearly 4,000 years' worth) with users at 75% of Fortune 500 companies. The platform provides enterprise-grade security with private storage options and never uses customer meeting data to train its AI models. Backed by Khosla Ventures and Canaan Partners, Fireflies.ai is a remote-first, global organization employing 100 people across 20+ countries. For more information, visit fireflies.ai.

Fonte: Business Wire