LAS VEGAS: Epicor, a global leader in industry-specific enterprise software designed to promote business growth, today announced at its Epicor Insights 2025 user conference, the general availability of its latest agentic AI capabilities of Epicor Prism and predictive ML of Epicor Grow AI. Purpose-built to accelerate the supply chain industries, Epicor AI covers more than 200 use cases across multiple business functions, helping customers enhance performance, navigate disruption, and unlock efficiencies. Epicor Prism is also now available for integration with Epicor Industry ERP Cloud, including Epicor Prophet 21 and Epicor Kinetic.

“Today’s announcement is a major step forward that delivers on Epicor's vision to build a collaborative supply chain network using industry-specific AI agents. Customers that use Epicor AI have a real competitive advantage, improving overall business performance, productivity, and efficiencies,” said Steve Murphy, CEO, Epicor. “As customers navigate and overcome disruption from external factors such as tariffs, supply chain constraints, and economic pressures, Epicor is empowering them with data to spark actionable insights.”

Epicor Prism simplifies how connected workforces access and converse with ERP data to discover insights and automate bulk actions, using a natural chat interface to save time and make informed decisions. These agents cover over 10 critical supply chain processes, ensuring comprehensive support for various business functions such as finance, production, customer service, and operations.

Examples of how Epicor Prism is transforming customer operations include:

• Fast-track employee onboarding – Get quick retrieval of resources from digital learning platform, Epicor Learning, via the Epicor Prism Knowledge Agent, which serves up information in an easy-to-understand manner.