Sirion, a global leader in AI-native contract lifecycle management (CLM), today announced that it has been recognized as a Customers’ Choice in the 2025 Gartner® Voice of the Customer for Contract ...
Sirion is the only CLM vendor to be recognized as a Customers’ Choice every year since the report’s inception; rated 4.9 out of 5 based on end-user feedback
LEHI, Utah: Sirion, a global leader in AI-native contract lifecycle management (CLM), today announced that it has been recognized as a Customers’ Choice in the 2025 Gartner® Voice of the Customer for Contract Life Cycle Management Report - the only CLM vendor to be positioned in the Customers’ Choice Quadrant three years in a row. A complimentary copy of the report is available here.
Based on verified feedback from end-users on Gartner® Peer Insights™, Sirion scored an overall rating of 4.9 out of 5 stars, with 97% of users (based on 100 reviews as of Jan. 31, 2025) saying they would recommend the platform. You can view user reviews for Sirion on Gartner Peer Insights here.
"We are honored by the trust customers have consistently placed in Sirion,” said Rajeev Kumar, Chief Customer Officer, Sirion. “We believe this sustained recognition reflects our customer-first approach to providing tangible value across the customer journey, from sales, solution design, implementation, to post-deployment support. We are focused on providing a seamless, conversational contracting experience with agentic AI, which will help customers unlock the full potential of their contracts.”
Why Customers Trust Sirion to Deliver Lasting Value
Every aspect of our business is tailored to maximize customer value. Sirion’s agentic CLM platform is designed to deliver an autonomous contracting experience aligned with the requirements of global enterprises. These include deep self-service capabilities, user experience that promotes faster adoption, and extensive integrations with major enterprise systems that accelerate time-to-value.
Beyond the platform, Sirion supports customers across every stage of their journey—from onboarding and training to value realization—through programs such as Sirion University and an active peer community to help customers get maximum RoI from their CLM investment. This holistic approach is why customers see Sirion not just as a software provider, but as a long-term business partner who they trust to manage over $800B in contract value across 70 countries.
What Our Customers Say About Sirion
This latest distinction for Sirion follows its recent recognition as a Leader in the 2024 Gartner® Magic Quadrant™ for CLM for the third year in a row, the highest ranked vendor for all CLM Use Cases in the 2024 Gartner® Critical Capabilities for CLM, second year in a row. In 2025, Sirion was recognized as the No. 1 CLM Vendor in Spend Matters® Spring 2025 SolutionMap for the fourth successive time, a Leader in the 2025 Forrester Wave for CLM; Sirion is also a leader in 2024 IDC Marketscape: CLM for Corporate Legal, as well as 2023 IDC Marketscape: Buy-side CLM reports. We believe such consistent recognition from end users and analysts demonstrates why Sirion is the leading CLM vendor in the market today.
Gartner, Magic Quadrant for Contract Life Cycle Management, Kaitlynn Sommers, Kerrie McDonald, Lynne Phelan, 14 October 2024.
Gartner, Critical Capabilities for Contract Life Cycle Management, Kaitlynn Sommers, Kerrie McDonald, Lynne Phelan, 21 October 2024.
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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
About Sirion
Sirion is the world’s leading AI-native CLM platform, pioneering the application of Agentic AI to help enterprises transform the way they store, create, and manage contracts. The platform’s extraction, conversational search, and AI-enhanced negotiation capabilities have revolutionized contracting across enterprise teams – from legal and procurement to sales and finance. The world’s most valuable brands trust Sirion to manage 7M+ contracts worth nearly $800B and relationships with 1M+ suppliers and customers in 100+ languages. Leading analysts such as Gartner, IDC, and Spend Matters have consistently recognized Sirion as a leader in CLM for its focus on category-leading innovation. For more information, visit www.sirion.ai.
Fonte: Business Wire
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