Combining machine learning with cutting-edge innovations like LLM-based agents, the fintech has built a fraud shield that spots suspicious patterns, dismantles digital fraud rings, and stops fake accounts before they start.

SÃO PAULO: CloudWalk, the financial technology company behind InfinitePay and Jim.com, has been awarded the Fraud Prevention Certification by the Brazilian National Confederation of Financial Institutions (CNF). The certification recognizes institutions that adopt best practices for detecting, preventing, and raising awareness around fraud — a proactive industry standard for ensuring operational integrity.

CloudWalk’s proprietary anti-fraud system merges machine learning with Large Language Model (LLM)-powered agents to flag suspicious activity, shut down organized digital crime, and block fraudulent account creation. In 2024 alone, it helped prevent an estimated R$15 billion in fraud. This 12-month CNF certification falls under the organization’s 2025 initiative cycle.

“While fraud rings have started using AI to launch new attack strategies, we’ve built a defense system that’s constantly evolving — able to analyze hundreds of millions of transactions autonomously,” said Alan Dias, Chief Risk and Compliance Officer at CloudWalk. “This certification celebrates our team’s tireless work to protect the more than 4 million customers who rely on us.”

How It Works

CloudWalk’s system monitors transactions 24/7, detects fraud in real time, and adapts to new threats. With an accuracy rate above 99%, the technology works with minimal human input. It not only spots fraud — it learns from each case, getting better over time at protecting customer and partner assets.

“It’s an incredibly reliable system. Just 0.3% of fraud decisions require a second look from a human,” Dias added.

According to CNF, this certification reinforces a company's commitment to user security and proves it meets key market standards and regulations.

“Certification shows a clear and proactive stance in protecting the financial market against fraud,” reads a statement on CNF’s website.

Recognition for AI Innovation

CloudWalk’s fraud-fighting AI has already won industry acclaim. In both 2023 and 2024, the company received awards in the digital security categories of the Mastercard Excellence Program. It also ranked in Silverguard’s monthly list of the “Top 10 Anti-Fraud Companies Fighting Fake and Fraudulent Accounts.”

Thanks to these security investments, CloudWalk brand InfinitePay saw zero listings in the Brazilian Central Bank’s financial sector complaints ranking in Q4 2024. These results reflect the company’s ongoing focus on safe operations, outstanding service, and long-term customer success.

CloudWalk has also launched a dedicated security webpage, centralizing digital safety information and tools to help customers protect themselves from fraud and scams.

Fonte: Business Wire