#AI--While many “AI-first” launches have fizzled, emergency services are showing what it really means to put AI to work. A new report from Speechmatics reveals that 100% of UK ambulance calls now ...
New report reveals how Voice AI is quietly transforming frontline response while others scale back
CAMBRIDGE, England: #AI--While many “AI-first” launches have fizzled, emergency services are showing what it really means to put AI to work. A new report from Speechmatics reveals that 100% of UK ambulance calls now run through Voice AI infrastructure.
Titled The Voice AI Reality Check: Frontline Perspectives for Enterprise in 2025, the report explores how speech systems are quietly transforming high-pressure environments like triage, crisis response and public service contact centres.
Forget avatars and demos — real-world adoption is being driven by accuracy, speed, and reliability.
Key findings include:
Speech AI technology sits behind these critical deployments — enabling real-time transcription, multilingual support, and data privacy at scale.
As enterprises rethink their AI strategies, this report highlights the sectors already making it work — and what others can learn from them.
Fonte: Business Wire
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