A Smarter E-commerce AI Plugin Turns Browsers into Buyers

MELBOURNE, Australia: Yep AI, a next-generation Shopify AI chatbot provider, today announced the official launch of its 24/7 AI sales agent plugin on the Shopify App Store. Unlike traditional AI chatbots that rely on pre-written scripts and static responses, Yep AI delivers contextual, proactive engagement designed to help merchants convert visitors, not just answer questions.

Built for fast-scaling Shopify stores, the Yep AI sales agent acts more like a trained in-store associate than a conventional chatbot—analyzing browsing behavior, identifying intent signals, and providing personalized recommendations in real time. From size questions to shipping concerns, the agent responds instantly and intelligently, guiding customers smoothly from product interest to purchase without any obstacles.

“Most chatbots today are reactive—they only respond when prompted,” said Tony Shen, CEO and Co-founder of Yep AI. “We built Yep AI to be proactive. It understands what customers are looking for, when they need help, and how to guide them toward buying decisions. It’s more than an AI chatbot—it’s a real-time sales engine.”

Shopify merchants today face increasing customer expectations and shrinking team bandwidth. Yep AI addresses this by delivering always-on, multilingual support through lifelike avatars that mirror the brand’s tone. In early testing, stores using Yep AI reported 50× faster response times, a 20% average increase in conversion rates, and 90%+ of inquiries resolved autonomously.

Key Features and Benefits

On-Brand Accuracy

Yep AI learns directly from store content—product pages, FAQs, and policies—to generate consistent, on-brand replies that feel human, not robotic.

Context-Aware Engagement

Unlike traditional keyword-based chatbots, Yep AI sales agent understands customer needs, emotions, and context to offer relevant responses and timely product suggestions.

Insight-Driven Optimization

Yep AI surfaces behavioral insights that reveal what’s working, what’s missing, and where buyers drop off—helping merchants refine content and strategy.

No-Code, Instant Setup

This plug-and-play ecommerce AI plugin installs from the Shopify App Store in seconds—no developers or coding required.

Built for Shopify. Ready to Scale.

Now available globally, Yep AI comes preconfigured with smart defaults and is fully customizable from a user-friendly dashboard. Merchants can personalize avatar appearance, tone of voice, business hours, and product logic to match their brand.

Unlike tools that separate support from sales, Yep AI connects both—ensuring a smooth path from customer inquiry to checkout. Built for Shopify DTC brands and SMBs, this plugin delivers high-quality engagement without the complexity of enterprise systems.

About Yep AI

Founded in 2020 and based in Melbourne, Yep AI builds intelligent AI sales agents that help e-commerce brands grow with fewer resources. Its conversational AI platform and multilingual avatar technology offer scalable, human-like interaction across the buyer journey—turning casual browsers into loyal customers. Learn more at www.yepai.io.

Fonte: Business Wire