SYDNEY: Boomi, the leader in AI-driven automation, announced today the winners of its 2025 Asia Pacific (APAC) Customer Innovation Awards, recognised at its 2025 Boomi World Tour stop in Sydney.

This year’s winners were chosen for pioneering innovative solutions using the Boomi Enterprise Platform and their outstanding performance in the following criteria: demonstrating business impact through exceptional, quantifiable results; business transformation; innovative projects; social impact; modernisation; integration excellence; and automation excellence.

Boomi 2025 APAC Customer Innovation Award winners include:

• Australian Motoring Services Pty Ltd - APAC Customer of the Year Award (ANZ) - Australian Motoring Services used Boomi Integration and Boomi API Management to transform enterprise-scale roadside assistance by seamlessly connecting more than 11 systems. In just three months, the integration project eliminated manual processes and reduced call handling and dispatch times by up to 50 percent. Most operations were migrated into the client’s CRM, creating clean, synchronised data for auditing and reporting. This transformation also established an AI-ready foundation for predictive analytics and generative AI-powered customer support.

• Mizuho Bank, Ltd - APAC Customer of the Year Award (ASIA) - Mizuho Bank transformed client payments across Asia with a future-ready, ISO 20022-compliant payment platform built on Boomi Integration, Flow, and Managed Cloud Services. Following a swift implementation, the bank launched an intuitive online portal that automates payment file validation and conversion, shielding clients from complex format changes while streamlining operations. The solution replaced legacy file converters, significantly accelerated client onboarding, and strengthened Mizuho’s position as a leader in digital banking innovation across the region.

• Greencross Pet Wellness Company - Innovation Award - Greencross Pet Wellness Company (GPWC), Australia’s largest pet care company, introduced a digital pet profile powered by Boomi. The solution centralised pet data across the Petbarn app, unlocking hyperpersonalised customer experiences and targeted wellness recommendations. By integrating with GPWC’s AI-powered platform, the initiative drove stronger engagement, early-stage loyalty via the Puppy & Kitten Club, and new revenue streams across retail and veterinary services.

• Teachers Mutual Bank Limited - Future AI-Readiness Award - Teachers Mutual Bank Limited modernised a critical member service with Boomi Integration, and Boomi API Management. The bank transformed manual know-your-customer (KYC) processes into a seamless, omnichannel experience where updates that once took days are now completed in under 60 seconds. The initiative improved data accuracy, cut manual interventions, helped improve customer satisfaction and delivered annual savings in operational costs.

“The 2025 APAC awards showcase organisations dedicated to advancing a range of business outcomes, from sharper insights and decision-making, deeper stakeholder engagement and connections, and greater measurable productivity,” said David Irecki, Chief Technology Officer, Asia Pacific and Japan, at Boomi. “Their achievements inspire us, and we are privileged to play a role in their success and to celebrate the innovative projects recognised this year.”

"Through the Boomi Enterprise Platform, our customers are connecting their digital investments and gaining sharper insights into their data. The result? Meaningful industry impact, with measurable gains in efficiency, stronger stakeholder experiences, and benefits for themselves and their communities,” said Irecki.

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About Boomi

Boomi, the leader in AI-driven automation, enables organizations worldwide to connect everything, automate processes, and accelerate outcomes. The Boomi Enterprise Platform - including Boomi Agentstudio - unifies integration and automation along with data, API, and AI agent management, in a single, comprehensive solution. Trusted by over 25,000 customers and supported by a network of 800+ partners, Boomi is driving agentic transformation - helping enterprises of all sizes achieve agility, efficiency, and innovation at scale. Discover more at boomi.com.

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Fonte: Business Wire