SAN FRANCISCO: #Iterable--Iterable, the AI customer engagement platform, today announced the winners of 2025 Expie Awards, which recognize excellence in customer experience across the global Iterable community. Now in its seventh year, the Expie Awards honor the top individuals and organizations moving the industry forward - raising expectations for what personalized, real-time engagement can deliver for both customers and the business.

“This year, our team received a record number of Expie Award submissions from across our community, each highlighting impressive creative and AI-powered work,” said Priya Gill, Chief Marketing Officer at Iterable. “What set this year’s winners apart was how boldly and intentionally they worked-using AI with purpose, activating data strategically, and bringing fresh imagination to the customer lifecycle. Their discipline and innovation didn’t just deliver amazing business results; they moved the industry forward and set a new bar for what customer-first marketing can achieve.”

Celebrating the 2025 Expie Award Winners

Iterable’s annual Expie Award winners represent the marketing leaders, teams, and organizations across the Iterable community who are leveraging the platform to elevate customer experience and drive meaningful, measurable results:

• ATG Entertainment, a global leader in live entertainment with 71 venues across the UK, US, and continental Europe, earned the Most Inspiring Switch to Iterable award for its resolute modernization of its CRM foundation during a period of rapid growth. The team migrated from a decade-old platform to Iterable while launching a new mobile app and onboarding five Broadway venues, quickly adopting AI-driven capabilities and expanding personalization across email, push, and WhatsApp.