SYDNEY: Grafana Labs, the company behind the open observability cloud, is bringing its global ObservabilityCON on the Road series to Sydney with a one-day conference on March 10, 2026. The event will bring together engineering leaders, customers, and partners to explore how organisations across APAC are tackling urgent observability challenges - from tool sprawl and rising telemetry costs to running AI-driven systems reliably at scale - through technical sessions and real-world case studies.

According to Grafana Labs’ 2025 Observability Survey, nearly four in ten engineering teams (39%) say complexity and operational overhead are their biggest obstacle in observability - the single most cited challenge - and organisations report juggling an average of eight different observability tools across their stack. At the same time, cost dominates purchasing decisions for 74% of organisations, signalling that telemetry spend is a board-level concern, not just a technical line item.

Across industries, technology leaders are confronting the same reality: systems are becoming more distributed, data volumes are surging while observability value plateaus, and AI workloads are exposing the limits of fragmented, closed observability tools. Grafana Labs flips that model by offering an open, AI-powered observability platform that unifies signals, controls cost at scale, and gives teams the confidence to run complex systems in production. As a result, Asia-Pacific has become one of Grafana Labs’ fastest-growing regions globally, driven by accelerating cloud adoption and digital transformation and prompting expanded investment across Australia and the broader APAC region.

“Some of the most complex, large-scale systems in the world are being built and operated here in Australia and across APAC,” said Anthony Woods, co-founder of Grafana Labs. “As software becomes more distributed and AI-driven, open observability is no longer optional - it’s foundational. Bringing ObservabilityCON on the Road to Sydney is about investing in our local community, learning from customers at scale, and sharing how open, AI-powered observability helps teams move faster with confidence.”

Expanded Footprint and Innovation in APAC

As software systems become more distributed, more AI-driven, and more central to business outcomes, organisations are choosing Grafana Cloud, the company’s open observability cloud built on open source, open standards, and open ecosystems, reduce tool sprawl, control cost, and regain clarity across complex environments - without vendor lock-in. This demand continues to drive strong growth for Grafana Labs, which recently surpassed more than 7,000 customers worldwide, including global brands such as Anthropic, Salesforce, and Microsoft, reflecting broad adoption across industries and geographies.

The company’s momentum is further reinforced by recent industry recognition, including:

• Named a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, positioned furthest for Completeness of Vision
• Ranked #13 on Forbes’ Cloud 100, marking the fifth consecutive year on the list
• Named a Leader in GigaOm’s Cloud Performance Testing Radar Report
• Recognised as Best Observability Solution for Grafana Cloud in the 2025 DevOps Dozen Awards

In Asia-Pacific, Grafana Labs is accelerating investment through expanded local support, deeper community engagement, and a growing partner ecosystem - including DNX Solutions, recognised as APAC Partner of the Year for accelerating Grafana Cloud adoption. Across financial services, telecommunications, technology, government, and critical infrastructure, organisations like Blinkit and Atlassian are using Grafana solutions to improve system reliability, reduce downtime, and gain real-time insight into the health and performance of business-critical services.

This impact is especially pronounced among AI-native organisations, where rapidly evolving models and unpredictable usage patterns place extreme demands on production infrastructure. Leading APAC AI companies such as Harrison.ai and Dubber rely on Grafana Cloud to run complex, high-velocity systems with confidence in production.

Using Grafana Cloud, these teams are able to:

• Observe AI workloads end-to-end, correlating metrics, logs, traces, and profiles across training pipelines, inference services, and downstream applications
• Rapidly troubleshoot distributed AI systems, where model behaviour, data pipelines, and user experience converge across multiple services
• Manage telemetry cost at scale, maintaining deep visibility even as AI usage and data volumes fluctuate unpredictably

“As an AI-driven platform operating at global scale, we need deep, real-time visibility into highly distributed systems,” said Brendon Hay, CTO at Dubber. “Grafana Cloud gives our teams a unified view across metrics, logs, and traces, helping us quickly understand system behaviour, resolve issues faster, and confidently support AI workloads.”

“Running AI in production, especially in clinical settings, means there’s no margin for blind spots,” said Graham Bucknell, Platforms Engineering Manager at Harrison.ai. “Grafana Cloud gives us end-to-end visibility across our systems, so our teams can understand what’s happening, act quickly, and scale safely. That transparency lets us move fast without compromising reliability or trust.”

ObservabilityCON on the Road Sydney: Sessions, Stories, and Takeaways

ObservabilityCON on the Road Sydney will feature a keynote with Grafana Labs’ co-founder, Anthony Woods, technical presentations from Grafana engineers and senior product leaders, and customer success sessions from Dubber and Tally Group designed to show how organisations across the region are driving real observability value, including:

• Actually Useful AI: Speakers will share how Grafana’s AI capabilities are delivering practical, day-to-day value for engineering and SRE teams. Attendees will see how Grafana Assistant helps teams query telemetry, generate dashboards, and reduce cognitive load, and how Assistant Investigations, an autonomous, agentic AI for multi-step incident analysis, coordinates metrics, logs, traces, and profiles to surface evidence, hypotheses, and actionable recommendations during incidents.
• Reimagined SaaS Economics: As telemetry volumes surge with cloud-native and AI workloads, event talks will explore how organisations are regaining control of observability spend while maintaining deep visibility. Sessions will cover Grafana’s Adaptive Telemetry suite, which gives customers a unified, intelligent way to manage telemetry volume and spend without sacrificing visibility, as well as flexible deployment models like Bring Your Own Cloud, showing how teams can scale observability sustainably as their platforms grow.
• Complexity, Simplified: Sessions will showcase how Grafana Cloud helps users move from raw signals to action faster with turnkey observability experiences that reduce operational complexity. This includes Grafana Cloud Knowledge Graph, which enables true full-stack observability by automatically mapping relationships across services, infrastructure, and telemetry, as well as new out-of-the-box solutions such as Instrumentation Hub and Database Observability.

Gartner Disclosures

Gartner®, Magic Quadrant™ for Observability Platforms, By Gregg Siegfried, Matt Crossley, Padraig Byrne, Andre Bridges, Martin Caren, 7 July 2025

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

Gartner and Magic Quadrant are a trademark of Gartner, Inc., and/or its affiliates.

About Grafana Labs

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale, enabling organizations to see, understand, and act on all their disparate data so they can move at the speed of their ambitions. Today, more than 25 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,400+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

Fonte: Business Wire