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Circuitry.ai and OwlSure Announce Strategic Partnership to Scale AI-driven Service and Warranty Decision Intelligence Platform

#DecisionIntelligence--Circuitry.ai and OwlSure today announced a strategic partnership to help global enterprises operationalize AI across service, parts, and warranty operations, enabling secure, pr...

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TAMPA, Fla.: #DecisionIntelligence--Circuitry.ai and OwlSure today announced a strategic partnership to help global enterprises operationalize AI across service, parts, and warranty operations, enabling secure, production-scale deployment across the enterprise.

Enterprises across manufacturing, automotive, industrial, and regulated service sectors continue to face fragmented data, siloed enterprise systems, and manual processes that limit productivity and inflate service and warranty costs. Many AI initiatives stall before delivering measurable value due to integration complexity, data quality challenges, and lack of enterprise-grade MLOps.

The partnership combines Circuitry.ai’s Service Decision Intelligence Platform, featuring AI Advisors, Analysts, and Agents that automate and optimize critical service, parts, and warranty decisions, with OwlSure’s global systems integration, enterprise data modernization, AI/MLOps, Field Service Implementations, and managed services capabilities.

Together, the companies enable Autonomous Service Journeys that deliver measurable ROI in weeks.

“While AI innovation has accelerated, service organizations have lagged in adopting and scaling Service AI across the enterprise, often failing to realize the significant service margin improvements it enables,” said Ashok Kartham, Founder and CEO of Circuitry.ai. “Our Service Decision Intelligence platform provides the ready-to-deploy Service AI workers, explainability, governance, and automation that enterprises require. Partnering with OwlSure allows us to ensure these AI capabilities are deployed safely and scaled globally.”

“Operationalizing AI requires integration, data readiness, and global delivery execution,” said Anant Iyer, who leads the sector strategy at OwlSure, “By combining our enterprise systems integration experience as well as our expertise with AI and Agentic automation with Circuitry.ai’s purpose-built Service Decision Intelligence platform, we provide customers a clear path from AI ambition to measurable operational impact.”

Business impact:

  • 20–50% increased productivity across service and claims teams
  • Higher first-time fix rates and faster mean time to repair
  • Reduced warranty and service contract costs
  • Accelerated time-to-value with lower implementation risk

The joint delivery model ensures OwlSure prepares and integrates enterprise systems; Circuitry.ai deploys AI-driven Decision Intelligence at key service touchpoints, and OwlSure manages global rollout and ongoing operations.

About Circuitry.ai

Circuitry.ai delivers an advanced Service Decision Intelligence platform and enterprise AI as a Service (AIaaS) applications specifically designed for manufacturers and TPAs to enhance service outcomes. By combining AI-driven knowledge, analytics, and automation, Circuitry.ai transforms complex service lifecycle data into precise answers, accurate recommendations, and actionable insights. Its differentiated AI workers, including Product Advisor, Service Advisor, Parts Advisor, and Warranty Specialist, significantly boost productivity, increase first-time fix rates, and drive profitable growth through autonomous decision-making. Learn more at https://circuitry.ai

About OwlSure

OwlSure is a solutions provider and systems integrator delivering value, speed to market and operational scale through thoughtfully designed solutions and a continuously optimized service delivery platform. OwlSure serves multiple sectors that are involved in financing, protecting and servicing assets – including manufacturing & OEMs, Energy, Utilities, Extended Warranty and Supply Chain & Logistics. Learn more at https://owlsure.com

Fonte: Business Wire

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