Chart Chat for Nursing provides nurses with instant, citation-backed patient context from inside the EHR.

SAN FRANCISCO: Ambience Healthcare, the leading AI platform for clinical documentation and revenue integrity, today announced the launch of Chart Chat for Nursing, the first EHR-integrated conversational AI tool for inpatient nursing. Built alongside inpatient nurses and nursing informatics teams, Chart Chat for Nursing addresses how to find, synthesize, and act on the information to coordinate and drive nursing care.

Chart Chat for Nursing lives inside the EHR and lets nurses ask plain-language questions about their patients' charts, pulling from physician progress notes, hospital policy, documentation, orders, and recent labs in seconds. Every response is paired with full source citations, so nurses can trace answers directly back to the underlying note, order, or result. Cleveland Clinic, one of the nation's most recognized health systems, is the first to pilot Chart Chat for Nursing.

Nurses Efficiently Access, Synthesize and Interpret Patient Data for Patient Care Management

Nursing is at a pivotal moment of practice transformation, where digital innovation and intelligent automation are redefining how care is delivered. Today’s nurses manage an unprecedented volume of clinical information within increasingly complex environments, yet the opportunity to streamline and elevate this work has never been greater. Studies show documentation can account for 25% to as much as 41% of nurses’ time in more complex settings. By embedding advanced digital solutions directly into clinical workflows, healthcare organizations can enable nurses to seamlessly synthesize data, surface actionable insights, and focus their expertise where it matters most, delivering hands-on care, driving timely interventions, and promoting patient wellness.

As the central coordinators of patient care, nurses continuously translate complex clinical information into cohesive, actionable plans. They serve as the primary source of truth for patient questions, care team alignment, and continuity across settings. A significant portion of an inpatient nurse’s time in the EHR is spent reviewing and synthesizing information entered by multiple contributors and systems to build a comprehensive understanding of each patient. This process of assembling the patient's story is fundamental to safe, effective care delivery. Ambience built Chart Chat for Nursing to support this critical upstream moment, before documentation and care planning begin.

“Nurses have told us clearly: the problem isn’t just how long it takes to chart, it’s how long it takes to understand the patient in front of them,” said Nikhil Buduma, Co-Founder and CEO of Ambience Healthcare. “Chart Chat for Nursing meets nurses where they already are, inside the EHR, and gives them the full picture of every patient in seconds.”

As practice models continue to evolve, conversational tools within the EHR will enable nurses to query patient records in real time, further transforming complex data into meaningful insights that can be immediately applied to care.

Safety Architecture Built for the Frontline

Ambience built Chart Chat for Nursing with patient safety at the center of every design decision. All responses are governed by a three-tier safety architecture: standard evaluations during deployment, real-time response quality monitoring, and continuous nurse-in-the-loop feedback. The tool delivers real-time answers that account for the patient's full history. It supports medication awareness and helps nurses understand a diagnosis, a care pathway, or a clinical term on the spot.

Chart Chat for Nursing is also strictly scoped to clinical questions and will not engage with queries outside that boundary. When the tool encounters ambiguity or insufficient data in the chart, it says so explicitly, rather than generating a confident-sounding answer that nurses would need to verify. These guardrails ensure that Chart Chat for Nursing functions as a reliable source of care guidance.

What Comes Next

Chart Chat for Nursing is the first step in Ambience's purpose-built nursing roadmap, which aims to strengthen nurses at every level of experience and every setting of care. Every capability on that roadmap will be built in close partnership with frontline nurses and nursing leaders, with Cleveland Clinic's nursing informatics team among those shaping what comes next.

To learn more or request a demo, visit ambiencehealthcare.com.

About Ambience Healthcare

Ambience Healthcare is the leading AI platform for clinical documentation and revenue integrity. Trusted by top health systems across North America, Ambience's platform is live across outpatient, emergency, and inpatient settings, supporting more than 200 specialties with real-time, coding-aware documentation directly within major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.

Fonte: Business Wire