The acquisition strengthens GDC's IT Service Desk operations and expands its U.S.-based delivery model

CHAMBERSBURG, Pa.: GDC IT Solutions (GDC) has announced the asset acquisition of Global Help Desk Services, Inc. (GHDSi), a Connecticut-based outsourced IT service desk provider delivering support to midmarket and enterprise organizations.

The transaction expands GDC's operational footprint and enhances its ability to deliver 24/7 IT service desk support across healthcare, insurance, manufacturing, and global institutions. By integrating GHDSi's experienced team and established client relationships, GDC further strengthens its position as a trusted provider of responsive, secure, and scalable IT service desk support.

The acquisition also creates immediate value for GHDSi's existing clients. They can expect full continuity of the service they have come to rely on. Beyond that, those organizations now have access to GDC's full spectrum of IT services and solutions - including managed IT, IT consulting, workforce staffing, and application development, supporting more comprehensive and scalable IT strategies.

"At GDC, our priority has always been helping organizations operate more efficiently through dependable, high-touch IT support," said Dan Logan, CEO of GDC IT Solutions. "GHDSi has built a strong reputation for service excellence and long-term client partnerships. Together, we are expanding our expertise, our international presence, and our ability to deliver consistent, reliable service."

"GHDSi aligns well with our service-first approach," said Mike Coons, CFO and EVP of Mergers and Acquisitions at GDC. "This acquisition supports continued scale while strengthening our presence in key vertical markets."

Steve Wetherell, Owner of GHDSi, shared what guided his decision to move forward with GDC: "When I spoke with companies interested in acquiring GHDSi, I set two main priorities: that my customers would be taken care of and that my employees would be taken care of," said Wetherell. "I determined quickly that GDC had considerable experience in the service desk space and our business cultures aligned. This gave me confidence that our customers would continue to receive first-class service, as well as access to other IT services, and that our employees would receive the value they deserved and have opportunities to grow beyond the service desk."

Through this acquisition, GDC reinforces its mission to support clients' strategic IT initiatives while ensuring expert, attentive technical support for end users across industries.

About GDC IT Solutions
GDC IT Solutions is a trusted managed IT services provider serving clients from small businesses to Fortune 500 enterprises since 1995. With a 100% U.S.-based delivery team, GDC provides end-to-end IT services including IT service desk support, managed IT, application development, workforce staffing, hardware deployment, and networking and infrastructure. GDC is dedicated to delivering technology solutions that drive efficiency, security, and long-term business growth.

Fonte: Business Wire