RICHARDSON, Texas: ARGO, the leading provider of high-value technology and analytical-sciences software for the financial services and healthcare industries, has been named a finalist in the 2026 Banking Tech Awards USA in the category of “Best Customer Experience Solution” for its ARGO Connects platform.

ARGO Connects is an all-in-one digital engagement platform designed to help financial institutions transform customer acquisition, fulfillment, service, and relationship growth across the full customer journey. By combining advanced analytics, automation, and human-assisted engagement, the platform enables banks to proactively identify customer needs, deliver personalized experiences, and streamline interactions across digital and in-person channels.

“Being recognized as a finalist for the second consecutive year underscores the impact ARGO is delivering to financial institutions navigating an increasingly complex digital landscape,” said Todd Robertson, SVP of Business Development at ARGO. “Banks are under pressure to better understand and engage customers earlier in their journey while maintaining seamless, secure experiences. Connects helps do exactly that by turning data into actionable insight and pairing automation with the human touch where it matters most.”

ARGO Connects empowers institutions to move from reactive to proactive engagement by detecting customer intent earlier, enabling more relevant interactions, and reducing friction across channels. With capabilities such as real-time behavioral insights, automated workflows, and integrated human support, the platform helps financial institutions improve customer satisfaction while optimizing operational efficiency.

The Banking Tech Awards USA recognize excellence and innovation in the financial services technology sector. Winners will be announced on May 28 in New York City.

About ARGO

Founded in 1980, ARGO provides mission-critical software and analytics that help financial services and healthcare organizations improve decision-making, automate workflows, and enhance customer engagement. ARGO supports nearly 500 banking customers, including six of the top 10 U.S. banks, as well as non-bank lenders and leading healthcare providers. Learn more at argodata.com.

Fonte: Business Wire