Placing as an Overall Leader in Customer Experience and Vendor Credibility, earning a Perfect Recommend score, and receiving Best in Class recognition across product functionality, reliability, and integration.

FORT LAUDERDALE, Fla.: #AIAnalytics--ibi, a business unit of Cloud Software Group, today announced that it has placed as an Overall Leader in Customer Experience and Vendor Credibility in Business Intelligence (BI) in the 2026 Industry Excellence Awards by Dresner Advisory Services.

The Industry Excellence Awards recognizes vendors who demonstrate leadership and excellence based on real-world customer input across two industry-rating models driven by Dresner’s trademark 33-measure evaluation system. Placing in the upper right quadrant of both market models in the 2026 Wisdom of Crowds® Business Intelligence Market Study, ibi earned top honors across all critical facets of customer satisfaction, value, and technology performance.

In addition to placing as an Overall Leader, ibi earned:

• Best in Class Recognition for product completeness of functionality, reliability of technology, and integration with third-party technologies.
• A Perfect Recommend Score, reflecting complete trust and advocacy from its customer base.
• Favorable Total Cost of Ownership (TCO), validating ibi's ability to deliver high-value, cost-effective data and analytics solutions.

"Vendor ratings in our Industry Excellence Awards are driven entirely by the voice of the customer and real-world sentiment across product, technology, sales, and service," said Howard Dresner, founder and chief research officer at Dresner Advisory Services. "We congratulate ibi on receiving top marks from its users and earning Overall Leader and Best in Class designations in this year's assessment."

The Customer Experience model evaluates customer touchpoints against sentiment surrounding product and technology, while the Vendor Credibility model assesses perceived value against customer confidence scores. ibi’s placement in both categories underscores its dedication to powering enterprise-grade decision-making with scalable, reliable business intelligence solutions.

To learn more about ibi and its suite of analytics solutions, visit www.ibi.com.

About ibi

ibi, a business unit of Cloud Software Group, delivers a modern data and analytics software platform that helps organizations harness the power of data to drive informed decision-making. Fuel your digital transformation with data management and business intelligence capabilities to support large-scale deployments with embedded analytics and enterprise reporting built for cloud and hybrid environments and backed by deep industry expertise. Learn more at www.ibi.com.

About Dresner Advisory Services

Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for AI, Analytical Data infrastructure, Analytics and Business Intelligence (BI), Performance Management, ERP, and related areas.

Fonte: Business Wire