Utility AI to help ASEAN utilities eliminate non-technical losses, optimise grid capacity, transform customer experience and more

LOS ALTOS, Calif.: Bidgely will take the stage alongside utilities, regulators, technology providers and energy leaders from across the ASEAN region at Enlit Asia 2026, being held 22–24 September in BSD City, Jakarta. Through technical presentations and panel sessions, Bidgely will demonstrate how its award-winning behind-the-meter AI unlocks the true potential of smart meter data-helping utilities go beyond basic billing to drive measurable impact across customer experience, grid planning, revenue protection, program targeting and data monetisation.

“Utilities across Southeast Asia have laid a strong digital foundation through rapid AMI rollouts, and smart meters are already generating an invaluable stream of operational data,” said Nipun Jain, VP (EMEA & APAC) at Bidgely. “At Enlit Asia, we are showing how energy leaders are extracting value from this AMI data with AI/ML based big-data analytics, which turn interval data into concrete outcomes that remove bill shock, eliminate non-technical losses and build a resilient grid for the future.”

At Enlit Asia 2026, Bidgely will demonstrate globally proven solutions across three primary focus areas:

• Value to Consumer: Eliminate high-bill shocks-the leading cause of customer dissatisfaction-by delivering personalised, appliance-level usage insights directly to consumers while equipping Customer Service Representatives (CSRs) with instant, actionable data to resolve complex inquiries swiftly.
• Revenue Protection: Combat Southeast Asia’s widespread non-technical losses through advanced AMI anomaly algorithms, replacing slow, reactive audit routines with targeted, high-accuracy leads and evidence to pinpoint energy theft and protect bottom lines.
• Advanced Grid Intelligence: Solve DER-driven volatility (solar and EVs) by building a bottom-up model of distribution assets, giving utilities unprecedented visibility into transformer capacity, asset stress, and load-shifting potential to defer heavy CAPEX and optimise OPEX.

Recognising that utilities across the region have different cloud, security and data governance requirements, Bidgely's UtilityAI™ can be deployed as a fully managed SaaS solution or within a utility's preferred cloud and data ecosystem, including AWS, Microsoft Azure, Snowflake and Databricks. This deployment flexibility enables utilities to accelerate AI adoption while leveraging existing technology investments and meeting enterprise IT requirements.

Featured Thought Leadership Sessions

Tuesday, 22 September | Digitalisation & AI
15:30 – 15:40 | Making AI Work with Imperfect Data: From Fragmented Systems to Operational Intelligence

Wednesday, 23 September | ASEAN Energy Dialogue
09:50 – 10:40 | Modern Power Systems for a Sustainable and Resilient Future

Wednesday, 23 September | Grid Modernisation
14:10 – 15:00 | The Active Grid Layer: Operating Distribution Networks Under New Demand Patterns

Knowledge Hub Sessions:

Bidgely will also deliver three dedicated technical presentations throughout the event, exploring utility-industry-leading data science algorithms for never-before asset visibility (including batteries) for grid, feeder level forecasting, and distributed intelligence for better grid flexibility and resilience.

To personalise your AI roadmap, explore: www.bidgely.com/solution-demo-enlit. To schedule a meeting with Bidgely at Enlit Asia 2026, visit: www.bidgely.com/enlit-asia.

About Bidgely

Bidgely is the pioneer of AI-powered energy intelligence, transforming raw meter data into high-definition insights for global utilities. Serving over 50 million homes, the company’s UtilityAI™ Platform leverages 19+ foundational patents to optimise grid visibility, call center operations, and personalised customer engagement. Recognised by Fast Company as a "Top 10 Most Innovative Applied AI" company, Bidgely integrates precision energy analytics with horizontal AI ecosystems like Microsoft Copilot and AWS to modernise the grid with premises-level accuracy.
www.bidgely.com | bidgely.com/insights

Fonte: Business Wire