▾ G11 Media Network: | ChannelCity | ImpresaCity | SecurityOpenLab | Italian Channel Awards | Italian Project Awards | Italian Security Awards | ...
InnovationOpenLab

VSE NET Upgrades Customer-Experience Capabilities With Hansen

Hansen Technologies (ASX:HSN), a leading global provider of software and services to the communications, energy and water industries, is pleased to announce that it has signed a new agreement with lon...

Business Wire

MELBOURNE, Australia: Hansen Technologies (ASX:HSN), a leading global provider of software and services to the communications, energy and water industries, is pleased to announce that it has signed a new agreement with longstanding customer and German network operator, VSE NET. Under the terms of this agreement, VSE NET will upgrade to the latest version of Hansen CCB.

As a result of this upgrade, VSE NET will experience the best that Hansen CCB has to offer, receiving enhanced customer care, billing and product-management capabilities, as well as improved accounting and provisioning processes. As a true business platform tailored to the needs of the modern communications services provider (CSP), Hansen CCB aggregates all customer, product and technical data, providing ERP capabilities as well.

A part of the Hansen Suite for Communications, Technology & Media, Hansen CCB provides flexible rating, billing and customer care for CSPs. Hansen CCB also enables the delivery of fixed and mobile telephony services, broadband services, IPTV, content packages and bundled offers. It provides a unified business platform, reducing cost and operational complexity.

Marc Kahabka, Chief Executive Officer at VSE NET, commented: “Going back to 2001, our relationship with Hansen is one that now spans over two decades. It was based on this long and proven track record of success that we decided that Hansen were the ideal vendor to help facilitate the next chapter of our digital transformation initiative – as we confront not only changing customer expectations, but a communications industry undergoing a major degree of transition as well.”

David Castree, Chief Customer Officer at Hansen, commented: “We are pleased to have been selected by VSE NET to enhance their operational posture by upgrading to a newer version of Hansen CCB, which introduces significant new functionality and improves the customer experience – while also accelerating time-to-market. VSE NET’s commitment to Hansen and our product demonstrates the strength of our relationship. It provides a strong foundation to future-proof their business for many years to come.”

The Hansen Suite for Communications, Technology & Media enables service providers to create and deliver new business models through accelerated product innovation.

For further information about Hansen Technologies, please visit www.hansencx.com.

About Hansen Technologies

Hansen Technologies (ASX: HSN) is a leading global provider of software and services to the energy, water and communications industries. With its award-winning software portfolio, Hansen serves customers in over 80 countries, helping them to create, sell, and deliver new products and services, manage and analyse customer data, and control critical revenue management and customer support processes.

For more information, visit www.hansencx.com

About VSE NET GmbH

VSE NET GmbH operates in the consumer services industry. Our product portfolio includes services for customers in the areas of telephony, internet, networking, data-centre services, managed services and project-specific special solutions. The company is headquartered in Saarbrücken, Germany.

For more information, visit https://vsenet.de/

Contacts

Adnan Bashir
Global Lead, External Communications
Hansen Technologies
+1 647-204-0999

Fonte: Business Wire

If you liked this article and want to stay up to date with news from InnovationOpenLab.com subscribe to ours Free newsletter.

Related news

Last News

RSA at Cybertech Europe 2024

Alaa Abdul Nabi, Vice President, Sales International at RSA presents the innovations the vendor brings to Cybertech as part of a passwordless vision for…

Italian Security Awards 2024: G11 Media honours the best of Italian cybersecurity

G11 Media's SecurityOpenLab magazine rewards excellence in cybersecurity: the best vendors based on user votes

How Austria is making its AI ecosystem grow

Always keeping an European perspective, Austria has developed a thriving AI ecosystem that now can attract talents and companies from other countries

Sparkle and Telsy test Quantum Key Distribution in practice

Successfully completing a Proof of Concept implementation in Athens, the two Italian companies prove that QKD can be easily implemented also in pre-existing…

Most read

Alibaba Group Announces March Quarter 2025 and Fiscal Year 2025 Results

$BABA #alibaba--Alibaba Group Holding Limited (NYSE: BABA and HKEX: 9988 (HKD Counter) and 89988 (RMB Counter), “Alibaba”, “Alibaba Group” or the “company”)…

U.S. Data Center Construction Market Outlook Report 2025-2030 Featuring…

The "U.S. Data Center Construction Market - Industry Outlook & Forecast 2025-2030" report has been added to ResearchAndMarkets.com's offering. The…

Fiserv to Present at Upcoming Investor Conferences

Fiserv, Inc. (NYSE: FI), a leading global provider of payments and financial services technology solutions, announced its participation in the following…

Australia Social Commerce Intelligence Databook 2025: An $8.58 Billion…

The "Australia Social Commerce Market Intelligence and Future Growth Dynamics Databook - 50+ KPIs on Social Commerce Trends by End-Use Sectors, Operational…

Newsletter signup

Join our mailing list to get weekly updates delivered to your inbox.

Sign me up!