MIAMI: ReturnPro, the industry leader in returns management and recommerce, today announced the acquisition of iF Returns, a leading enterprise returns technology platform serving more than 200 brands across Europe. The acquisition adds proven post-purchase technology that ReturnPro can bring to its existing U.S. customers while establishing a platform for international growth.

iF Returns co-founders Galo De Reyna, Marcello Valerio, and Paul Obando will continue to lead the business, working with Jelle Schoenmaker, CEO International at ReturnPro, who will oversee ReturnPro’s international growth.

iF Returns helps brands increase exchanges, retain revenue and improve the post-purchase customer experience. Its technology converts 30–40% of would-be refunds into exchanges and new purchases and is used by global brands including Desigual, Miroglio Group and Champion.

The acquisition strengthens ReturnPro’s existing U.S. offering by adding iF Returns’ front-end returns and exchange technology to ReturnPro’s end-to-end returns, reverse supply chain and ReCommerce capabilities. ReturnPro plans to make these capabilities available to existing customers, including sellers across third-party marketplaces such as Walmart Marketplace, while combining them with its marketplace management expertise to help retailers and sellers retain more revenue and maximize recovery from returned products.

The acquisition also establishes a foundation for international growth under Schoenmaker’s leadership. ReturnPro will build on iF Returns’ established European presence and fashion expertise while continuing to expand the technology, operations and marketplace capabilities it provides to its existing U.S. customers. ReturnPro currently processes more than 45 million units annually and has recovered more than $5 billion for retail partners.

“Our priority is continuing to deliver more value for the retail and marketplace partners we serve today,” said Sender Shamiss, Co-Founder and CEO of ReturnPro. “iF gives us proven technology that we can bring to our existing U.S. customers, strengthening the returns ecosystem and third-party marketplace capabilities we already provide. At the same time, it gives us an established platform for international growth under Jelle’s leadership.”

“iF Returns gives us a strong foundation in Europe, with proven technology, deep fashion expertise and relationships with more than 200 brands,” said Jelle Schoenmaker, CEO International at ReturnPro. “Our opportunity is to grow that business internationally while also bringing iF’s technology and expertise into the broader ReturnPro ecosystem for the benefit of our existing customers.”

“iF Returns has spent years building technology purpose-built for the complexity of enterprise-scale, omnichannel returns,” said Galo De Reyna, Co-Founder of iF Returns. “Joining ReturnPro gives us the opportunity to bring those capabilities to more retailers and brands while expanding what we can deliver to our existing customers.”

About ReturnPro

Co-founded in 2008, ReturnPro has grown from a pioneer in returns management and reverse logistics into the world’s leading ReCommerce partner. For nearly two decades, we have helped retailers, brands and sellers solve returns by managing the entire journey-from returns initiation and reverse supply chain execution through recovery and resale.

We bring returns technology, reverse supply chain operations and recommerce capabilities together under one roof to manage returned, unsold and pre-owned products. We determine and execute the best next path for every product, helping our partners maximize recovery, drive efficiency and create better experiences for their customers.

We enable every product to reach its most valuable next life.

Returns are where our journey started. ReCommerce is where we are going.

About iF Returns

iF Returns is a leading European Returns Management System (RMS), helping enterprise brands reduce refunds and retain revenue across complex, multi-category, multi-warehouse and cross-border operations. The platform serves more than 200 brands internationally and can be customized and integrated into online stores.

Fonte: Business Wire