The award highlights how Conviva real-time performance analytics drives growth and customer satisfaction for many of the world’s leading B2C brands

FOSTER CITY, Calif.: Conviva, the leader in real-time performance analytics, proudly announces that it has received the 2025 Google Cloud Business Applications Partner of the Year Award for Media & Entertainment. This recognition highlights Conviva’s innovation and impact within the Google Cloud ecosystem, enabling digital services and video streaming providers worldwide to deliver seamless, high-quality experiences to their customers that maximize subscriptions, conversions, and revenue.

“Google Cloud’s Partner Awards recognize partners who have created outsized value for customers through the delivery of innovative solutions and a high level of expertise,” said Kevin Ichhpurani, President, Global Partner Ecosystem, Google Cloud. “We're proud to announce Conviva as a 2025 Google Cloud Partner Award winner and celebrate their impact enabling customer success over the past year.”

Conviva powers digital experience and performance analytics for many of the world’s leading brands. By cost effectively analyzing client-side data connecting customer experience and technical performance with business outcomes, the Conviva® platform delivers actionable AI-powered insights and automations that reflect the experience and engagement of all customers, while they are in session. These insights and automations keep product and engineering teams informed about the performance of their digital services with precise root-cause detail to optimize experiences and drive business growth.

In 2024, a major US-based professional sports league used Conviva to ensure seamless viewer experiences during a live post-season playoff game. Conviva processed over 3.6 billion events per minute to address critical challenges, such as rebuffering, playback failures, and paywall issues. The platform’s real-time insights and automations improved viewer experience through rapid issue identification and resolution as well as continuous optimization. This game made history by becoming the league’s most-streamed event ever, drawing over 23 million concurrent viewers.

“Winning a Google Cloud Business Applications Partner of the Year Award is an incredible honor and a testament to our collaboration with Google Cloud to deliver real-time performance analytics that help the largest B2C brands in the world drive growth and satisfied customers,” said Keith Zubchevich, CEO of Conviva. “As organizations across industries—from media & entertainment to ecommerce, banking, and travel and hospitality—continue to navigate the growing demands of the attention economy and the consumer-digital era, Conviva empowers them with the trusted and actionable insights and automation to proactively identify and resolve experience issues before they impact customers and revenue.”

The Conviva platform is available today through the Google Cloud Marketplace. This empowers businesses worldwide to drive real-time performance analytics for digital products and video streaming services. In addition, it enables businesses to seamlessly integrate Conviva performance analytics data with Google Cloud services like BigQuery, Cloud Storage, VertexAI, and more.

Additional Resources:

• To learn more about the Conviva Google Cloud Business Applications Partner of the Year Award, please visit the Conviva blog.
• To learn more about how Conviva can uncover hidden growth opportunities for your digital services, please visit the Conviva website.

About Conviva

Conviva empowers the world’s leading brands to deliver flawless digital experiences and drive growth with real-time performance analytics and precise AI-powered insights and automation. By leveraging and computing client-side data from all users while they are in session, the Conviva platform unifies customer experience, engagement, and technical performance with business outcomes. This approach reveals issues and opportunities that other solutions miss, helping you boost conversions and revenue, optimize engagement, and proactively resolve issues before they impact your customers.

To learn more about how Conviva can help improve the performance of your digital services, visit www.conviva.com, our blog, and follow us on LinkedIn. Curious to learn how you can identify and resolve hidden conversion issues and discover five times more opportunities for growth? Let us show you. Sign up for a demo today.

Fonte: Business Wire