New Platform Embeds AI Across Work of HR Mobility Teams

STERLING, Va.: #AI--CapRelo, a leading full-service global relocation management company, has reengineered its global mobility products by building CoreTech-now the underpinning of its HR software platform which utilizes AI. CoreTech is CapRelo’s intelligence layer-the system that understands policies, benefits, tiers, profiles, destinations, timelines, historical outcomes, and user intent. CoreTech then applies that understanding to make moving easier for employees and managing the move simpler for HR mobility teams.

“We are bringing the future to global mobility by using AI to solve pain points for mobility teams and their employees who are being transferred. With CoreTech, every client facing capability, transferee experience, and internal automation is powered by shared intelligence-generated by AI,” said Barry Morris, President and CEO, CapRelo. “CoreTech will continue to evolve with new offerings and functionality added throughout this year and beyond.”

CoreTech is CapRelo’s underlying AI platform that powers its chatbot Moxie, SmartSights-trend and risk analysis for mobility teams, Client AI Summaries, multi-language speech-to-speech automation, and future predictive intelligence. The result is that CoreTech:

• turns static documents into dynamic answers
• transforms fragmented data into clear, contextual summaries
• infers intent instead of forcing re-entry of information
• orchestrates actions across systems instead of relying on manual handoffs

Morris added: “For the HR team, the goal is not more dashboards but fewer questions, faster understanding, and more confident decision making. For the employee, the goal is not self-service, but reassurance, clarity, and momentum during a high stress life event. CoreTech is enabling us to deliver on these goals.”

Helping Mobility Teams

In working with mobility teams, CapRelo observed users jumping between reports and systems, manually stitching together timelines and outcomes to understand what was happening with a transferee or across a program. That insight fundamentally shaped the next generation of CapRelo’s mobility platform, leading to CoreTech.

Now, instead of asking clients to analyze more information, CoreTech contextualizes it automatically. Transferee level summaries surface what matters most in plain language. Program level intelligence, delivered through SmartSights, provides insights across populations, trends, and emerging risk areas.

Reducing Stress for the Employee

For employees, relocation often feels overwhelming with many decisions, unfamiliar information, and a lot of systems asking them to figure things out. With CoreTech, the transferee experience reduces anxiety and increases confidence by:

• personalizing the journey based on destination, benefits, family profile, housing status, and life factors
• curating services and recommendations instead of presenting endless options
• embedding assistance directly into the portal through Moxie, so help is part of the experience rather than a separate destination
• increasing visibility into household goods, inventory, and progress-similar to what is available when tracking shipping for packages
• anticipating needs instead of waiting for questions

CoreTech is predictive and dynamic and is enhancing and improving CapRelo’s suite of existing AI products, including:

• Load Balancer. Analyzes where each relocation is in its lifecycle and helps balance workloads across relocation consultants to ensure transferee files receive the right level of attention at the right time and improve the employee’s relocation experience.
• AI File Comparison Tool. Built to support internal teams, this tool analyzes complex documents-home sale contracts, home valuation reports, and corporate policies-and compares them for alignment, consistency, and changes. It saves time and reduces human error.
• Moxie. An AI-powered relocation assistant that empowers employees with 24/7 access to personalized, accurate, and timely move-related answers.

These tools are creating efficiencies that translate to time and money savings. A relocating employee on average works with a relocation consultant for 15-30 hours and asks 25-50 questions over the course of their relocation-which could last several months or more. CoreTech is helping clients do more with less headcount while ensuring smoother experiences for transferees.

To learn more, visit https://www.caprelo.com/coretech-intelligence/. Reporters interested in a guided demo should contact Shawn Flaherty at 703-554-3609.

About CapRelo

CapRelo is a full-service global mobility management company that delivers best-in-class relocation and assignment services on a technologically advanced platform. With over 25 years’ experience, the company has service locations throughout the Americas, EMEA, and Asia Pacific. Learn more at CapRelo.com

Fonte: Business Wire