Swish AI brings deep expertise in IT service management and operations, trusted by leading global enterprises

CUPERTINO, Calif.: Unframe, the managed AI delivery platform for global enterprises, announced today that it is acquiring Swish AI. The acquisition will strengthen Unframe’s enterprise AI platform and expand its AI-native data capabilities.

The acquisition follows Unframe's May announcement that it had crossed $100 million in total contract value (TCV) within 12 months, alongside $50 million in additional funding led by Highland Europe, bringing the company's total funding since inception to $100 million.

Trusted by IT teams at leading global organizations, Swish AI has built deep expertise in applying AI to IT service management (ITSM) and operations. Its platform helps enterprises automate workflows, improve service delivery, and turn operational data into actionable insights. Swish AI was founded in 2018 by Sebastien Adjiman and Arnon Yaffe and has raised more than $20 million.

"Generating real enterprise value from AI does not depend only on the model," said Shay Levi, Co-Founder and CEO of Unframe. "It also greatly depends on the quality of the data foundation and the ability to connect it to existing workflows. Swish AI has built an AI-native data warehouse that helps turn complex enterprise information into a usable base for intelligent solutions. Bringing Swish AI into Unframe will accelerate our ability to help customers apply AI deterministically across a broader range of enterprise processes."

Over the last eight years, Swish AI has reimagined what an AI-native data warehouse should be. While ITSM was its first commercial application, the underlying technology intelligently ingests, restructures, and creates a new physical layer purpose-built for AI - enabling deterministic, high-value answers for agents and AI solutions running on top of the platform.

"Swish AI was built around the challenge of helping enterprises work with the data created across their IT service and support systems and turn it into operational insights teams can actually use," said Sebastien Adjiman, Co-Founder of Swish AI. "Joining Unframe will allow us to bring the capabilities developed in IT into a broader platform that can serve more teams, more workflows, and more business needs across the enterprise."

By joining Unframe, Swish AI customers will gain access to a broader enterprise AI platform, additional technical expertise, and a team that can help identify, prioritize, and deliver new AI use cases across the organization. What starts as an IT operations initiative can expand into workforce productivity, knowledge management, procurement automation, customer service, finance transformation, and beyond.

About Unframe

Unframe is the Managed AI Delivery Platform that turns enterprise needs and use cases into fully tailored, production-ready AI solutions in days. Powered by Unframe's deep technical building blocks and its open platform, The Framery, every solution integrates seamlessly with each customer's existing AI program and core systems - scoping, designing, and delivering against the company's data, workflows, and governance frameworks. Solutions run in the customer's cloud, on-premises, or as fully managed SaaS, with no dependency on a specific LLM. Unframe helps enterprises eliminate operational bottlenecks and capture the business value of AI, from targeted use cases to complete AI transformation.

Co-founded in 2024 by Shay Levi, Larissa Schneider, and Adi Azarya, Unframe is headquartered in Cupertino, California, with offices in Tel Aviv and Berlin. Visit unframe.ai.

Fonte: Business Wire