▾ G11 Media Network: | ChannelCity | ImpresaCity | SecurityOpenLab | Italian Channel Awards | Italian Project Awards | Italian Security Awards | ...
InnovationOpenLab

WaveCX Wins Banking Tech Award for Best Customer Experience Solution

WaveCX, provider of personalized, digital product engagement solutions for financial institutions, has been named the winner of the 2025 Banking Tech Awards USA for “Best Customer Experience Solutio...

Business Wire

OMAHA, Neb.: WaveCX, provider of personalized, digital product engagement solutions for financial institutions, has been named the winner of the 2025 Banking Tech Awards USA for “Best Customer Experience Solution – Customer Engagement & Actionable Insights.” Presented by FinTech Futures, the award recognizes a standout solution built on modern technologies with comprehensive functionality, a fully realized suite of modules, and a proven track record of delivering measurable improvements to the customer experience.

“We owe this award to our clients and partners who continually push us to build smarter, more impactful ways to drive audience engagement,” said Jon Tvrdik, CEO of WaveCX. “The awards ceremony in New York made for a perfect evening, surrounded by fantastic people doing meaningful work to move the industry forward. Congrats to all of this year’s finalists and winners.”

This recognition highlights the impact of WaveCX’s digital product engagement platform in helping financial institutions address key challenges in digital engagement, streamline operations, and boost both customer and employee experience. By combining AI-driven tools with hyper-targeted content delivery, the platform empowers financial institutions to more effectively communicate the value and depth of their digital offerings. One Florida-based bank, for example, realized a 4x increase in content production using WaveCX.

Fueled by a commitment to continuous innovation, WaveCX recently launched Curator Command, an extension of its AI-powered search platform. Curator Command allows users to take action and get real-time answers through natural language directly within the banking app.

WaveCX also recently partnered with CSI, giving CSI clients the ability to deliver more dynamic digital experiences and drive adoption by embedding WaveCX’s engagement tools directly into their digital banking environments.

In addition to its win, WaveCX was also named a finalist in the category of “Best Personalization Solution.”

About WaveCX

WaveCX powers digital engagement for financial institutions by combining AI search, interactive content, and in-app intelligence. The platform helps banks and credit unions reduce support costs, increase product adoption and deliver personalized, outcome-focused digital experiences. Learn more at wavecx.com.

Fonte: Business Wire

If you liked this article and want to stay up to date with news from InnovationOpenLab.com subscribe to ours Free newsletter.

Related news

Last News

RSA at Cybertech Europe 2024

Alaa Abdul Nabi, Vice President, Sales International at RSA presents the innovations the vendor brings to Cybertech as part of a passwordless vision for…

Italian Security Awards 2024: G11 Media honours the best of Italian cybersecurity

G11 Media's SecurityOpenLab magazine rewards excellence in cybersecurity: the best vendors based on user votes

How Austria is making its AI ecosystem grow

Always keeping an European perspective, Austria has developed a thriving AI ecosystem that now can attract talents and companies from other countries

Sparkle and Telsy test Quantum Key Distribution in practice

Successfully completing a Proof of Concept implementation in Athens, the two Italian companies prove that QKD can be easily implemented also in pre-existing…

Most read

AI Strengthening Cybersecurity Software, ISG Says

$III #AI--Growing and evolving security threats make it increasingly important for enterprises to deploy advanced cybersecurity software and to understand…

Mitsubishi Electric’s ME Innovation Fund Invests in AI-assisted PLM Systems…

Mitsubishi Electric Corporation (TOKYO: 6503) announced today that its ME Innovation Fund has invested in Things, Inc., a Japan-based startup that develops…

Team8 Expands Cyber and AI Focus with New Partner Appointments, Ori Barzilay…

Team8 a global venture fund that builds and invests in companies across cybersecurity, data, AI, fintech, and digital health, as well as their intersections…

Taiwan Prepaid Card and Digital Wallet Market Databook 2025: Prepaid Card…

The "Taiwan Prepaid Card and Digital Wallet Market Intelligence and Future Growth Dynamics Databook - Q2 2025 Update" report has been added to ResearchAndMarkets.com's…

Newsletter signup

Join our mailing list to get weekly updates delivered to your inbox.

Sign me up!