Bot Wins 2026 Gold Stevie® Award, BIG Innovation Award and CUSTOMER Product of the Year Award

MELVILLE, N.Y.: #AI--For organizations racing to achieve measurable AI business value, Verint Genie Bot is a proven winner. In 2026 alone, the bot received a Gold Stevie® Award for Business Intelligence Solutions, BIG Innovation Award for Innovative Products and CUSTOMER Product of the Year Award. Verint Genie Bot was built by Verint®, The CX Automation Company™.

Verint Genie Bot delivers millions of dollars in business value by turning customer interaction data into action. The bot uses generative AI to analyze millions of customer phone calls and surface actionable insights, providing stronger, faster and measurable outcomes in weeks.

One of Verint Genie Bot’s most significant recognitions is the 2026 Gold Stevie Award for Business Intelligence Solutions. The Gold Stevie is one of the world’s most respected honors in business achievement, awarded only to the highest‑scoring entries as judged by more than 170 professionals worldwide.

Judges named Verint Genie Bot a winner because:

• “Verint Genie Bot is an example of highly successful AI implementation that is driving real‑world results for clients, including significant revenue growth.”
• “The main strength is the tight linkage between advanced, agentic GenAI capabilities and clearly quantified, multimillion‑dollar business outcomes across several industries.”
• “Natural‑language querying plus auditable outputs builds trust while dramatically speeding up time to insight.”
• “With organizations reporting up to 10x faster time to insight […] Verint Genie Bot is a frontrunner in Business Intelligence Solutions.”

The bot also earned a 2026 BIG Innovation Award for Innovative Products and was featured in Business Intelligence Group’s Winners’ Circle podcast. This awards program recognizes products that transform industries through applied innovation and measurable impact.

In addition, winning a CUSTOMER Product of the Year Award acknowledges that Verint Genie Bot enables businesses to deliver faster, smarter and more personalized customer experiences.

Learn how Verint Genie Bot and Verint’s other AI-powered solutions provide stronger, faster, measurable outcomes.

About Verint

Verint® is a leader in Customer Experience (CX) Automation, serving a customer base that includes more than 80 of the Fortune 100 companies. The world’s most iconic brands use the Verint CX Automation Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now™ across the enterprise. Verint is uniquely positioned to help brands increase CX Automation with our differentiated, AI-powered platform; driving enhanced customer engagement, increased efficiency and reduced costs across contact centers, back offices and digital channels. Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at Verint.com.

VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY, THE ENGAGEMENT CAPACITY GAP and CALABRIO are trademarks of Verint Systems Inc., its parent or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

Fonte: Business Wire